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"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"Great staff and location. "

"Excellent service and friendly. "

"My wife and I had a wonderful experience during our stopover in Dubai. The hotel was beautiful with friendly and attentive staff who provided top notch service. It was close to both the airport and some very good restaurants. Our room was clean, modern, and spacious. I'd absolutely stay here again."

"Friendly staff, we could check in early at no additional cost. Outside bar very nice. Would definitely stay again. "

"Staff was super helpful & location of the hotel was really convenient (about 20 mins or less to any major location). Hotel also provided free shuttle services to burj khalifa & dubai mall."

"Decent hotel. Conveniently located near the airport"

"Everything was best, specially Hotel personnel was amazing."

"nice service clean "