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Aparthotel

Viva Eden Lago

4.5 star property

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Located near Alcúdia Beach, Viva Eden Lago combines activity with leisure. Guests can practice their serve on the outdoor tennis court or enjoy a round of mini golf before unwinding with a massage at the spa. The property offers fitness classes and complimentary in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 4.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 4.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Viva Eden Lago have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Viva Eden Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Eden Lago?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Viva Eden Lago?

Check-out is at noon.

Are there all-inclusive benefits at Viva Eden Lago?

Yes, the property is all-inclusive.

Where is Viva Eden Lago located?

This family-friendly Alcúdia aparthotel is located near the beach, within a 10-minute walk of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 0.9 mi (1.4 km) away.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 27 reviews
Rating 8 - Good. 15 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified

8/10 Good

Kim

Liked: Cleanliness, communication

Ok. But could do better with small adjustments

The overall experience was good. But the swimmingpool was not heated and therefore cold in October. Beds was too hard.
Stayed 9 nights in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the surrounding area are lovely. There is a real mosquito issue but if you've got your spray to hand then you should be ok?
Stayed 6 nights in Oct 2019
Verified

6/10 Okay

Verified traveler

Agreable séjour, chambres assez bruyantes, buffet super, tres bien avec des enfants en bas age.
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et hôtel propre. Mise à disposition et gratuitement machine à laver et sèche linge
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good for an all-inclusive resort, very fresh and varied. Nice room size, clean and everything we needed. Our room view wasn’t the best but someone’s got to have that side I guess. Good value for money. Hotel has a great location, with a lovely view of the lake and only 5 mins walk from the beautiful beach. Also only 10mins in a taxi to Alcúdia port, which is lovely. Evening entertainment was ok, some evenings better than others. Staff helpful and polite. A great resort to go to with children, ours loved it 😃
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Bra, väldigt barnvänligt. Lite slitet. Kanske inte helt prisvärt, men vi var sent ute. Det mest irriterande var att de tog 3 euro per dag för rummets safety skåp.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sublime, personnel très a l’ecoute, buffet très diversifié. Très bonne expérience j’y retournerai !
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Appartement sind zweckmässig und schön. Sehr gute Betten (Matrazen). Das Personal ist sehr hilfsbereit und sehr freundlich. Das Essen ist ok.Könnte ein bisschen mehr Abwechslung haben, ansonsten gut.
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a dress code at dinner and most athletes kept to it.
Stayed 9 nights in Mar 2019
Verified

10/10 Excellent

Manel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia perfecta

Hemos estado muy agusto en este Hotel. La mayoría de clientes eran alemanes pero eso no ha impedido que pudiésemos participar en cualquier actividad y las niñas disfrutaron muchísimo.. Destacar el personal de animación (Flavio y Fabio) y las camareras del buffet. Siempre tenían una sonrisa para nosotros. La limpieza de la habitación también es más que correcta.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Anne

Rigtig god familieferie

Rigtig fint hotel med en god pool, god underholdning til børn i løbet af dagen/aftenen og for voksene også forskellige shows om aftenen. Boede i premium apartment med rigtig god plads. Fin all inclusive buffet med forskellige temaer hver aften. Meget kort til stranden hvor der kan lejes strandstole.
Stayed 9 nights in Aug 2018
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable hôtel pour un séjour en famille

Agréable séjour d’une semaine, au mois d’août, au VIva Eden Lago, avec un enfant de 5 ans. Hôtel à taille humaine par rapport à certains grands complexes hôteliers de Majorque, globalement en très bon état. Toutes les installations sont d’une propreté impeccable. Beaucoup de monde, bien sûr, et guerre pour les transats, mais cela reste acceptable. Séjour en appartement « premium » , récemment rénové, proposant tout le confort attendu (cuisinette, sdb agréable, etc.) et disposant d’une chambre séparée. Nous étions informés par des avis qu’il était préférable de choisir une chambre côté lac pour être au calme (animations autour de la piscine). Pas de problème de bruit pour nous. En formule all inclusive, buffets globalement assez variés et de bonne qualité. Personnel hôtelier et équipe d’animation du mini club d’une grande gentillesse et très attentifs avec les enfants. Tout est fait pour leur donner le sourire (activités, danse tous les soirs, etc.). Spectacles sympa (pr parents et enfants). Clientèle allemande très majoritaire et Français peu usité, mais les animateurs arrivent à communiquer avec les petits Français. Plage à 300 m belle (eau turquoise) et propre, qui fait oublier les environs quelconques et très urbanisés. Bref, une adresse très recommandable pour un séjour dans une ambiance familiale et dans un lieu où les enfants sont à la fête... Quelques points d’amélioration, dont le wifi, vite saturé et... le fromage , pas fait pour des palais français. ;)
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Jeanne

Liked: Staff & service
Disliked: Room comfort

Ok ophold

Det var er fint hotel men man kunne godt se at det er slidt. Selvom vi tjekkede ind to timer efter tiden, skulle vi stadig vente på værelset. Maden var ok dog meget det samme.
Stayed 5 nights in Jun 2017
Verified

10/10 Excellent

Gaëtan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne qualité prix

Cet hôtel tout inclus est bien adapté pour la famille, mais aussi pour les couples qui ne veulent pas s'embarrasser de chercher des restos tous les jours. Il est très proche de la plage d'Alcucia et offre une piscine très bien entretenue. Par contre, le prix peut varier fortement selon les saisons, ce qui rend l'évaluation de qualité/prix variable. Pour ceux qui ont une voiture, il vaut la peine de réserver cet hôtel pour plusieurs jours, voire une semaine. Il est à proximité de plusieurs sites d'intérêt.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

nice stay, great staff

The hotel is in a great location - the view of the lake is really nice and a 5 minute walk to the beach. The rooms feel a bit old, but are very clean. The beds and pillows are not very comfortable. The staff is amazing. They are professional, interactive and fun. Overall the hotel looks great for families - lots of kids activities, pool closes by 6pm and it stays pretty quiet after 10pm - but as a couple we still enjoyed ourselves. the food was great and the bar poured nice drinks
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt trevligt hotell med bra service
Verified

4/10 Poor

jen

Liked: Staff & service

Hotel stay

The food was terrible, similar food every day, not catered for English cuisine. Had to eat pizza an chips twice a day for 7 days. The food was Luke warm or cold. This did spoil our holiday as was hungry a lot of the time, unless we went out and bought food or snacks. Staff were very friendly. however the room we stayed in certainly was not a 4 star room. Very small an basic.
Verified

8/10 Good

sarah

Disliked: Staff & service

Choose your room selection carefully

Great family fun all inclusive resort with all meals, alcohol and entertainment provided. Location is the best aspect - 3 min walk to beautiful Alcudia beach. Do take care when you book your room as most of the studios have "two single beds" which are in fact two tiny tiny single sofa beds suitable for kids size only. The double bed studio is a much better option. Staff were very unhelpful when I asked to extend my stay, they had 2 free rooms but for some reason couldn't book me into it until the day I was to originally check out (by which point I had to have made other arrangements). In general, the hotel is quite dated and the staff were pretty useless but for price and location it's a great deal.
Verified

8/10 Good

gemma

Liked: Cleanliness, staff & service, property conditions & facilities

Was a great hotel for a short stay

Eden lago is a great hotel, staff were amazing .. Couldn't do enough for you, free wifi was brilliant, free towels for by the pool but you struggle to get a sunbed!! The hotel is very clean and food is great, the only downside was beds .. Not very comfy and had to push together to make a double! It's smaller than the photos too but overall was lovely and I could have stayed a little longer
Verified

4/10 Poor

Sylwia

Liked: Staff & service
Disliked: Property conditions & facilities
Personalen är utmärkt!!! :) stort tack för Michal,Kevin och Pia!!! barn har varit super glada och vi tackar för allt :)
Verified

8/10 Good

jp

Liked: Cleanliness, staff & service, room comfort

établissement bien situé

séjour prévu pour un dépaysement coté ibérique.Hélas nous nous sommes retrouvé en Allemagne (99% des résidents)+ télé +information et animation en allemand. Les agences de voyages devraient le stipuler. Heureusement nous avions prévu la location d'un véhicule pour la semaine ce qui nous a permis de passer des journées hors hôtel et de visiter cette belle région de Majorque et ses petit villages et d’échanger avec les autochtones.
Verified

6/10 Okay

Martina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Guter Blick über den Lago

Zimmer sind sehr klein mit unbequemen Betten ( 80 cm breit und mit Holz umrahmt an drei Seiten ). Behelfsmäßige Kochgelenheit, die sehr abgeranzt war. Abendanimation war so laut, dass man vor Ende nicht schlafen konnte. Außerdem nicht sehenswert. Das Essen war einfaltslos und nicht schmackhaft.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig dejligt hotel

Super fint familiehotel, med meget venligt og imødekommende personale. Rigtig fin buffet til alle måltider. Dejligt poolområde.
Verified

6/10 Okay

piho

Liked: Staff & service

Buffet genial

das Hotel Buffet war sehr gut mit vielen tollen Sachen vor allem Fischbuffet..
Verified

8/10 Good

Verified traveler

Stayed 14 nights in Jun 2019