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"Beautiful resort, loved everything. Would be great if a few more things were added for kids to do, otherwise was very enjoyable. Low payouts at casino however, stayed for 4 days and only saw 1 person getting a payout."

"Nice clean Hotel at Santa Fe's South end, nice amenities. As a very frequent Traveler ALL major Hotels will Check you in, "reasonable time frame", as room availability allows no matter what the Posted Check in Time. I tried to check in just after 2pm & was told there's a $35 early check in Fee--Really ??? For an hour and a half ?? I did not appreciate her "Cold Attitude" tainted non customer service. And then I get "Treated" to Standing in line at 4:20 pm to check in....totally avoidable situation. My time is valuable & I don't need unnecessary Stress as there's lots of Hospitable Hotels to choose from I'm certainly not going to pay for "Attitude"."

"Great stay, great location, and will come back."

"For the price, it can't be beat in my opinion. Yeah, a faucet drips. Yeah, some of the furniture is old. The bed was nice, the pool was nice, the hot tub was nice, the ac worked, fridge and coffee maker in the room, and cool staff."

"Hotel is noisy at night."

"Bathroom smelled or urine. Not that clean. Fell in shower because no grip on right side. Shower curtain smelled so strong of urine I wont Be back"

"Bed bugs"

"It"

"This hotel is a true gem! It offers a convenient location when traveling between the Four Corners area and Albuquerque, along with spacious, clean rooms. There are multiple restaurants on site and entertainment options for the whole family. The front desk staff consistently go above and beyond to make your stay exceptional. Special mention goes to Bobbie—she is always extremely helpful and friendly. She makes us feel genuinely welcome every time we visit and is a true asset to the Santa Ana Star Casino Hotel."