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"This is NOT a luxury hotel, nor does it charge luxury hotel rates. But the STAFF is FABULOUS and the facilities perfectly adequate, if not bette rthan that. They say you get what you pay for, but the staff were a pleasant surprise. I came down to the lobby for two complimentary glasses of wine (a nice malbec, by the way) and light snacks, and as I struggled to get them back to the room the attendant brought me a tray, then accompanied me to and called the elevator, then reached in and pressed...

"El personal y la habitacion en geberal fueron excelentes "

"Great service and quality hotel. "

"Amazing location! Also, the amenities such as the espresso machine or the refillable water bottles were very nice touches! I had read that some people said the room sizes were small but I found them to be quite sizable for a midtown hotel and comfortable overall (our party had both standard and terrace rooms). The front of house was so nice and very helpful. Would stay here again in a second!!"

"Todo bien "

"All of the staff very customer service oriented . Great location , great rooms . Definitely recommend. "

"Outstanding hotel"

"Our stay at Civilian was just what we needed. Incredibly close to Times Square, Broadway shows, and the areas around Manhattan. We have no complaints. The rooms were modest, but large enough to accommodate us for our short stay. We would love to visit again soon! "

"Staff very friendly, food/drinks were excellent and room very clean"

"Room, staff and breakfast were all wonderful."

"Good& Ecelente"

"Everything was perfect"

"Wonderfull locartion, beautiful,elegant ! Its New York across from Central Park, Fifth Avenue!"

"The Mandarin Oriental is first class and has a fantastic view of Central Park. After the hustle and bustle of Manhattan, this is a wonderful place to recharge and relax. The Christmas decorations were great and the kids loved the North Pole Post Office and chocolate. We would definitely come back. "