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"People nice, breakfast good. Elevator broken during our entire stay Sat-Wed. Bed comfy. Bathroom configuration too small, should have made foyer smaller and bathroom bigger, very awkward to get out of shower. No place to hang towels. Complimentary shampoo very tiny, women may need two. Quiet, did not hear other guests. "

"Everything was perfect, clean Room, confortable bed and Nice staff. I recommand and Will stay There again"

"There were 2 terrible and nasty and rude young women with long blonde hair on arrival Wednesday the 29 of April and AGAIN when we left on Friday, May 1, 2026 at 11:38. Why don’t they have to wear name tags??? We were in room 342 (the SAME ROOM we stayed in May of 2025!) and could NOT GET HOT WATER!! When we complained at the desk, they sent someone up (AGAIN WITH NO NAME TAG or identification indicating he WORKED THERE!!) and told us in order to get hot water for a shower you have to run the water in the sink AND run the BATH water simultaneously for sometimes over 5 minutes!!! This was the SAME problem we encountered LAST YEAR!!!! No one has seen to this problem in a FULL YEAR???!!! The shower definitely needs an upgrade.. the tile on the walls is discolored and disgusting. I have had issues with 2 Hilton properties in New York in 2024 for almost the same reasons; sloppy, rude staff and FILTHY bathrooms. I will probably NEVER stay at a Hilton again as they have become comparable to a Motel 6, in my opinion. I will also send this to Ben Welsh Front office manager"

"Good stay"

"This is usually my go-to hotel for my stays, which made this stay a little disappointing. I must have received an older room because it smelled like a basement. The air was very musty and humid, and the bedding smelled like basement also. The bathroom shower had old hair strands stuck to the walls as if it hadn't been cleaned for a while. The central air/heat was also not working. I had to go down to the front desk the next morning to let them know. I was literally only there to sleep and shower, as I was there for my daughters graduation, but I was still disappointed because I paid over $600 for 2 rooms. Definitely not cheap, so I would expect better from them."

"Stayed for one night, had no complaints!"

"My only complaint is the smoke detector in the room was flashing green all night and it was directly above the bed!"

"Breakfast was excellent "

"Super clean place. Friendly staff. Will stay again."