Find all hotels by Extended Stay America in Salisbury, MA

"The hotel was lovely, clean and well maintained—staff was friendly and helpful. "

"The staff was friendly and thorough. The rooms were clean and the location was perfect for our visit to a Tuscan village event. The only complaint..if you call it that, would be the room was a bit dated and had some loose wallpaper and chipped corners on walls. Accessible outlets by the beds would have been helpful too. Even with that, the rooms smelled clean and fresh and the beds were comfortable and nice. we just stayed 1 night and didn’t utilize any amenities. The gentleman in the office kindly let me leave my vehicle in the lot for the day while we attended our event and explored the local area. It was a good choice for our plans and we were satisfied with our stay."

"Good"

"I was under the impression that the continental breakfast came with the room price, I was unpleasantly surprised when I had to pay $50 extra dollars for a breakfast I had already expected to have available to me with the price of the room. That really bothered me. "

"The work.space doesn't work and the Shower valve was continuously dripping the outlets on the desk don't work and one USB is broken completely "

"Did a 1 night stay with my partner in the off season. All the staff were very chill and friendly, the room we were in was nice- pretty basic, but clean and safe. And the room amenities (shampoo, soap, lotion, coffee+tea, etc.) were also nice. The continental breakfast was pretty average, no hot breakfast items besides the coffee/tea provided, but we’re not picky so it worked for us."

"The lobby could be better ventilated and room could be cleaner - towels, lampshade and clogged sink. Otherwise, the hotel is fine for sleeping. "

"I stayed there with my husband and two small children. We were supposed to stay for two nights however the heat in our room was not working. We had mechanics come up twice to fix it, second time they replaced the whole unit and in the middle of the night it completely stopped working again. There was snow outside so you can imagine it was extremely cold. My son (4yrs) had a stuffy nose. The kids didn't sleep at all that night. We decided to cancel the second night. They said we would be refunded but I have not received it. This was during February vacation and it is now mid March. I've received no information and no response. Also to top it off we had our luggage plus our kids luggage and having no access to the second floor via elevator is so inconvenient! We had to go up stairs to the second floor with everything. Just seems odd for a family hotel. I will not be recommending this hotel to anyone. Very disappointed as Ive loved staying at the other doubletree locations. "

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