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"The staff were friendly and helpful. The breakfast was fresh, offered a lot of variety and the young man helping with breakfast was excellent!"

"GREAT hotel in Hanoi. Centrally located, friendly and attentive staff, and clean and comfortable rooms. Definitely recommend!"

"All good."

"Hotel was very clean and staff was very attentive "

"One of the best hotel experiences I’ve ever had. Beautiful new hotel. Very clean, comfortable beds and an amazing breakfast is served. The indoor pool was heated and zen like. The spa massage experience was excellent. The staff all appear to be highly trained and have perfected service to their customers making everyone feel like a celebrity. Location is great and a two minute walk to train Street as well as other attractions. Highly recommend. "

"We had an excellent stay at L’HÔTEL du LAC Hanoi! The staff is what really makes this place special. Everyone was so friendly and helpful, they gave great recommendations for nearby sites in the Old Quarter, arranged our transfer, and helped to safely navigate our baggage through the hectic stream of motorbikes. The bed was one of the most comfortable I’ve ever had in a hotel, it was tough to get out of bed in the morning - but well worth it considering the delicious breakfast buffet. We would definitely recommend this hotel if you’re a first time or returning visitor to Hanoi!"

"Very friendly staff and excellent service. Appreciate the front desk staff Andrew for his food suggestions"

"Hospitality Excellence! Breakfast buffet above and beyond expectations! Rooms spotless! Great location!"

"Staff was friendly"