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"Possibly the best customer service I have ever received at a hotel which made the stay feel incredibly special! Would come back in a heartbeat - especially as the hotel is in the perfect location to experience Hanoi"

"The rom was good and decent size. The staff in particular Huong were extremely helpful in helping me book other hotels. Staff very cordial and helpful.🙂"

"The service and room were both excellent! My sister and I stayed for 4 days and 3 nights, and we truly enjoyed our time there. The room was clean, comfortable, and very pleasant. The staff were friendly, attentive, and always willing to assist whenever we had any questions. We especially appreciated how they took the initiative to remember our names and greet us each day, which made our stay feel even more warm and welcoming. They knew we had an early flight back on our last day so they even prepared breakfast boxes for us :) The breakfast was also not bad. Overall, my sister and I had a wonderful experience and really enjoyed our stay."

"This was probably one of the best properties that we stayed at on a 5 week trip across SE Asia! The staff at this hotel are all so helpful and go out of their way to make you comfortable. The bed was by far the comfiest bed I slept in the whole trip and I’m going home to try and find a supercharge pillow that they had! Also they have a buffet breakfast but also an ala carte menu included in your stay! Great location, great staff, comfortable and clean! "

"I had an excellent experience with the hotel staff—their courtesy and warm welcome truly stood out. They were always proactive in offering help and went above and beyond to make sure everything was comfortable. What impressed me most was their willingness to suggest great tourist spots and guide us with genuine care. Their support made the entire stay much more enjoyable. I would give 100% credit to the staff for making this experience so memorable. Highly appreciated!"

"Good location, but the room is too small."

" Location excellent and our suite with terrace was spacious and clean. Excellent "

"Thanks"

"First time staying in this Hotel. Everything is fine. It is a bit dated compare to some major hotel. In terms of prices, this is on the high side compare to other hotel. But, it is good enough for me."