Find Resorts & Hotels with Spas in Hanoi

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

"This was a very clean and comfortable property. We felt very safe coming and going. They treated us great. We were able to leave our bags there before check-in and after checkout. The breakfast is available until 9:00am, and they offered that to us when we arrived even though we were not going to be checking in until later that day. The staff were very helpful and friendly."

"Good location. Fresh, clean rooms"

"Beautiful property. Friendly and patient staff members. Great experience."

"Just amazing exp"

"Loved it"

"Staff are nice and friendly"

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "

"It was a good experience. "