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"Everyone was so kind. Staff was really excellent going the extra mile. Even leaving notes and colors for my daughter in the room"

"The staff was very nice. Breakfast buffet was awesome. Fully worth the price"

"A to Z , great "

"It was okay "

"An excellent stay and a wonderful property . Very well maintained,central and above all the courteousness of each and every staff is exemplary. You really feel welcome !"

"We had Stayed 4 days the place is very nice. Room that we have booked sea side view. Clean Bathroom and rooms. Well kept. "

"Excellent service. Super friendly staff that made the stay even better. Highly recommend the suites."

" Absolutely amazing stay at Shangri-La Colombo! The hotel is stunning and super comfortable, but what really stood out was the incredible service. Special thanks to Nisal at the front desk—so professional and helpful—and Ishani in the lobby lounge, who was warm, friendly, and made us feel truly welcome. Everything from check-in to check-out was seamless. Highly recommend and can’t wait to come back! "

"I arrived late to the hotel and the staff was there ready to welcome me and get me all settled in. They were super helpful and always attentive. The restaurant was delicious, the room was massive and clean, the pool was relaxing and the hotel grounds were absolutely beautiful. It’s a hidden gem in Colombo. "