Find Family Hotels in Aptos, CA

"Upon arrival I was welcomed at the front desk & the check-in process for room 117 was fast. Once in the room it smelled musky like mildew or mold. I turned on the a/c to circulate and cool the air, but the a/c unit turned off completely after a few minutes. It did this multiple times throughout the stay. The TV worked, but the remote and cable service did not as the tv guide scrolled automatically and nothing could be selected with the remote. The sink was clogged and the water took a long time to drain. The water pressure in the shower was weak and the toilet rocked as it was not secured properly. There were small stains on some of the towels. The beds were uncomfortable as the spring could be felt through the bedding and there were also stains found on two pillows. When I went to retrieve some luggage from my vehicle a man sitting in a red suv with dark tinted windows called out to me as my wife and small children stood nearby. As I approached the man kept telling me to get closer, but I refused and the man said he just wanted to offer me some drugs. I declined his offer & immediately reported this to the front desk. The front desk took a description and said she would let her manager know so they could take care of it. Hours later after returning from dinner the unknown man was still seen sitting in his vehicle. At checkout I was not given the opportunity to voice my concerns as I was told to drop the keys in the bowl on the counter before the FD associate walked away. "

"Everything was clean breakfast was hot and fresh and the staff was great thank you very much!!"

"Nice view. Small parking lot"

"We went out and ate locally at restaurants but the hotel was overall pleasant. It has a very nice view of the ocean! If you’re 6’ or taller you might hit the shower head but otherwise quite good! I would go there again. 🙂"

"The breakfast menu was fabulous..The front desk people were very helpful and Kind.. we had a great stay...Only thing was no pool.."

"Pool seating is so comfy and cozy. Hot tub is super warm and has powerful jets! "

"bathroom terrible."

"the staff was super friendly and helpful from the moment i checked in to check out. the only downside was i fif not have a microwave in my room so i couldn't heat my food up. the room was very small so the tv couldn't even be in front of the bed it was far off to the side. but other than that the room was fine. "

"Quiet and near all the places we wanted to visit. The bar at the hotel was great. "