Find all hotels by PREM Group UK in Arnold

"Thsi is our 4th time in 18 months now ...love it there but our room.was bit shabby and was bottle tops under the furniture so obviously not a good clean up.aftet last people stayed there . The room.next to us were smoking in their room.hanging out the window so it was wafting into our room and on that extremely hot weekend last week was horrible and disgusting. "

"After two and a half weeks on the road Hart's was a breath of fresh air for my last night away from home. All the staff were great and the hotel is lovely. I especially enjoyed a quiet drink in the garden after dinner. Dinner and breakfast were great, expensive but, the quality of the food and the cooking justify's the cost. The only very minor issue is the lack of air conditioning in the room so it was on the warm side. However, I stayed during the tail end of a heat wave. I'm assuming that with normal UK temperatures everything would be OK. I would stay again without hesitation."

"We were met with a friendly staff member who gave us advice on how to navigate around the roadworks as it had taken us a while to find a way in due to road closures. The room was lovely, very clean, good amenities, nice big shower and comfy beds and pillows. We had a drink and food in the bar area which had a really nice atmosphere and the breakfast in the morning was well organised and very enjoyable. Overall, I would definitely stay here again and would recommend it. It was good value for money and we were able to leave our car in the car park whilst we visited the university. A lovely experience. "

"Lovely hotel, welcoming check in and friendly staff - room was fabulous although bathroom could have been a bit cleaner - food in the restaurant was lovely and breakfast was fresh and plentiful - would absolutely stay again!"

"Clean and big enough room,comfy beds, nice staff, and tasty food"

"All was good"

"Good location, and good rooms. What aren’t stand out was the staff, truly excellent customer service."

"Great size room. Thankfully a fan in the room. Reduced parking at the NCP next to it. Great location for the castle and restaurants Bar area pleasant "

"Easy check in/out, fresh water available in lobby, polite and helpful staff."