Find Hotels with a Pool in Ashford

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar feedback so why this place decides to operate with such low standards is beyond me. The spa is so average, overcrowded and has strong leisure centre energy with low ceilings and nowhere near enough loungers. After our complaint about the room we were downgraded from a 'luxe' room and given a 'standard mews' room. The new room, whilst it didnt have a dirty headboard or mold, it still had a sink that wouldnt drain, a shower head that was old and broken (missing all the nozzles so water just poured through the holes. The room was such a weird and uncomforable space with no cupboard doors to the storage (leaving ugly fans and iron, hair dryer on show) and it didnt even have space for the stained and burnt ironing board which was therefore just left out in the room for display. Also the room had no mirror or a space to hang the towel and robes. The restaurant on site, we went to was Sage, don't waste your time. expensive, small, average potions. I dont have enough space for this part..."

"Nice room, good breakfast, nice staff."

"Beach view. Comfortable bed and spacious room. Corridors and room very hot even with air con on. And post weddding reception super noisy. Cooked breakfast was good but the cold selection wasn’t great and the orange and apple juice was watery. "

"Stayed 1 night at the hotel. Got to our room to find dirty socks and clothes by the bed. The staff need to check the rooms properly. Television channels work intermittently."

"Overall we had a lovely stay. Only complaint was that we were cold in the evenings…it was less than 10° outside and the bar had air-conditioning on! We got really cold. The restaurant was also cold, so we only ate there the first night. The food was good, spoilt only by my poached eggs being cool the first day, and when I asked for them to be hot the second morning, they were only just warm! Otherwise a lovely breakfast. Shower very good, and plenty of hot water for baths to warm us up!"

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."