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"The hotel staff was amazing. The room was clean and comfortable. No faults in it. The receptionists were lovely upon greeting and when I requested quite a few things from the reception (more coffee, extra towels etc) even when I had to talk to them again as they missed something they were really kind and eager to help. Upon checking out I left my belongings at the hotel, they kept it stored nicely near the reception desk and the lady was really nice when I retrieved them. Honestly the best experience in the hotel I’ve ever had. It was my second time staying there and i definitely will come back over and over. "

"a lovely hotel with friendly staff, good food comfy beds!"

"Space enough and staff is polite, helpful and giving efficient service at the reception."

"Clean and tidy, quiet and very convenient for Motorpoint. Good value, small room but ideal for one person"

"Great as always (a repeat visit for us). Excellent pools, good aircon, central location with good dining options nearby and the breakfast menu has further improved"

"Wonderful hotel in walking distance to motorpoint arena and town centre. 2 min walk from train station. Staff were kind, friendly and very helpful. Would highly recommend. 5 Star service all the way"

"As at May 2025, the property as well as the room was very clean. Looks and smell like new ;) I reached the property late at night and I could check in at the front desk without any problem. Security is also taken seriously as you need to fob in to access the elevator. The room was very quiet and you can only hear your neighbour if the tv sound is very high. The windows was sound proof but the neighbourhood is quiet anyway. The area looks safe and the hotel is a short distance from the railway station and city centre."

"Lovely room. Decent enough gym and sauna too :) "

"The reception and spa staff went out of their way to make our stay lovely. Breakfast was very good"