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"Excellent breakfast, friendly staff and clean room."

"Breakfast staff rude but reception staff very helpful and friendly. Hotel was clean quiet and comfortable, perfect for a one night stay before flying home. Area wasn’t as bad as other people have described "

"Attention, la réception se trouve au 4e étage. Les employés ne répondent pas à la messagerie d’Hotel.com, l’ascenseur est payant certaines heures de la journée, le personnel n’est pas toujours présents et contrairement à ce que l’hôtel annonce le service en français n’est pas ou du moins pas toujours disponible. Et surtout ne vous plaignez pas, c’est vous qui n’aurez pas raison. Un « malentendu », on vous l’avait dit (??!!!??) "

"Giangi the manager was charming and so helpful. The hotel is in a very good location for access to all you would want to explore in the city. Our bed was comfy and our room facing into the courtyard was nice and quiet. The communal areas have tea, coffee, water etc so we had all we needed. "

"Excellent location and great views but amenities were lacking, air conditioning was not working due to seasonal operations which led to uncomfortable sleeping situation. Electrical options for plug in devices was old, no usb ports. Had to request toilet paper as it was not replenished when room was cleaned, the suite has a lot of space but a very small flat screen tv that didn’t offer any other languages other than Italian, Place feels old and is in need of some updating. With some upgrades this place could be a 5 in the future."

"Hotel is located next to train station which is convenient if you are traveling by train, however it also makes it a very loud area with lots of cars & people. The room & hotel areas are clean, however the a/c could not be manually set in the room and is controlled by the hotel which cannot be adjusted. I prefer my rooms cooler and was told a fan could not be provided. I tried to keep the window open however the street noise was too loud to sleep through. The staff were a bit cold and indifferent. If not for my train schedule, I would stay closer to the historic center for a better Naples experience."

"breakfast was OK"

"Breakfast is great, a lot of choices. Very close to SPACCNAPOLI street. Room is clean with a balcony. We like it very much. Only thing was there are several staircases to the reception, no one helps with luggages."

"This is a really nice hotel, conveniently located, clean and comfortable, and beautifully designed, with spacious, airy rooms. Staff were very pleasant and helpful. A lovely stay."