Find Family Hotels in Averill Park, NY

"Showed up about 2pm hoping to check in early. LThe room wasn't ready, but they were able to get us accommodated soon as they could. Decided to hace lunch at bistro while waiting for the room to be cleaned. Seven bistro: lunch underwhelming; food was just OK. Service was slow, the bartender was new, so i give it a pass. Dinner was better...unfortunately, they were out of a few things that we had wanted. The flavor was good, food came out of the kitchen disjointed. My husband was 70% done with burger, by the time I was finally served my steak. Also, they have medium rare written on the menu for how the ribeye will be cooked, but it was more of a blue to rare temperature. The seasoning was dead on, my vegetable was cooked perfectly, and very tasty. Weird thing to note, Nascar on the tvs, but no music during dinner. We played sirius on my phone, and other customers appreciated it as did the bartender, because he was thankful to "be hearing good music in here for once". The room: spacious, beautifully decorated, and very clean. Worth more than they charge per night. The bathroom needs some work. Most notably the towel rack needs to be more secure, same with the tp holder & toilet seat. Safety grips in the shower are missing protective stoppers in the ends. Haven't slept in the bed yet, but lounging on it, it is pretty comfy. We are traveling with a service animal, and they weren't at all thrown off by it. This was refreshing to encounter."

"Great central location, clean, quiet. "

"Very good área "

"It was a great experience, the staff was very friendly and helpful. "

"All very nice "

"Great place for your money and nice and clean"

"Clean and comfortable hotel. Great breakfast, reliable Wi-Fi. The gentleman that was at the front desk was very pleasant. Unfortunately he was finishing up his last week working there. "

"Staff was extremely friendly and so very welcoming and helpful. Tyrone-the night desk employee was very helpful, assisted with the heat in our room that I didn’t know how to work. He also was very nice to my grandkids. The pool and jacuzzi area were very clean and well stocked with towels! It was really awesome that there were float/safety jackets available for small children-bcuz my daughter forgot to pack my 6yr old grand daughters. Her swimming experience was enjoyable bcuz she was able to swim and play with her bigger/older siblings and cousins. The woman who was doing the breakfast was also AMAZING!! She kept the buffet trays full & even made us some more food for all the kids. (We had 3 adults and 6 children in our party) despite English being a secondary language-she was quick to use a translator app that I now have on my phone-so that we could converse and understand one another with ease! She is a gem & should be treated as a valuable asset to your hotel! She is warm, welcoming & friendly! My grandson with autism absolutely loved her. She was so very kind and spoke with him despite his being non verbal. I would highly recommend your hotel to everyone!! Your staff is exceptional! Your hospitality is top notch and the sitting areas, indoor & out are very clean and very comfortable! We also enjoyed using your fitness center! We will be back, my daughter decided to have my grand daughter’s birthday sleepover at your hotel! Thank u for making my Mother’s Day stay great. "

"Staff was friendly"