"The single bed mattresses and supplied pillows were very worn and uncomfortable. There was no cushion backing to one side of the table area, making it very uncomfortable to use. Our room was directly above the ski locker which was very loud. The air inside our accommodation was very dry so we had to take measures to increase the humidity at night. No bars nearby for evening time relaxed environment, although the bar staff at the hotel bar were friendly, there was no atmosphere there. The buses...
"The single bed mattresses and supplied pillows were very worn and uncomfortable. There was no cushion backing to one side of the table area, making it very uncomfortable to use. Our room was directly above the ski locker which was very loud. The air inside our accommodation was very dry so we had to take measures to increase the humidity at night. No bars nearby for evening time relaxed environment, although the bar staff at the hotel bar were friendly, there was no atmosphere there. The buses...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake.
Wonderful location on the shore of the lake. Short walk to old town and neighborhood bars and restaurants. We rented the ebikes 3 times for a trip around the lake.
Our stay was the perfect place for driving through the Annecy area. Staff was so helpful and accommodating. Rooms were clean and neat. Breakfast was perfect!
Our stay was the perfect place for driving through the Annecy area. Staff was so helpful and accommodating. Rooms were clean and neat. Breakfast was perfect!
Deborah
Reviewed November 8, 2026Reviewed November 8, 2026
The first compliment is with the great customer service at the check in desk, the girl was very polite ams knowledgeable, second the location in front of the lake was fantastic, also walking distance to the old town, very clean, confortable and the best shower ever.
The first compliment is with the great customer service at the check in desk, the girl was very polite ams knowledgeable, second the location in front of the lake was fantastic, also walking distance to the old town, very clean, confortable and the best shower ever.
Marcella
Reviewed December 9, 2023Reviewed December 9, 2023
Everyone at the hotel was very helpful, especially Anton in Reception. The grounds were in pristine condition. The staff in the restaurant at breakfast and dinner did whatever they could to please us: Pasquale at dinner and the young woman who served at breakfast were especially memorable. We were surprised and delighted with our stay at the Palace. The one thing they could not control was the weather. It was rainy three of the four days we were there but the sunset at dinner our first night...
Everyone at the hotel was very helpful, especially Anton in Reception. The grounds were in pristine condition. The staff in the restaurant at breakfast and dinner did whatever they could to please us: Pasquale at dinner and the young woman who served at breakfast were especially memorable. We were surprised and delighted with our stay at the Palace. The one thing they could not control was the weather. It was rainy three of the four days we were there but the sunset at dinner our first night...
Very nice property with a super friendly staff. Area is within walking distance to main train station and the Old Town. Area is very safe and the City is clean… Very nice place and a very nice time there
Very nice property with a super friendly staff. Area is within walking distance to main train station and the Old Town. Area is very safe and the City is clean… Very nice place and a very nice time there
The location was perfect. It was close to the train and bus station, as well as the beautiful waterfront dining and shopping areas. The room was very clean, modern, and comfortable. Nice balcony, hot shower, comfortable beds, nice linens. The staff were very friendly. They stored our bags for no additional charge after checkout while we explored the town. I would highly recommend. It was perfect for us.
The location was perfect. It was close to the train and bus station, as well as the beautiful waterfront dining and shopping areas. The room was very clean, modern, and comfortable. Nice balcony, hot shower, comfortable beds, nice linens. The staff were very friendly. They stored our bags for no additional charge after checkout while we explored the town. I would highly recommend. It was perfect for us.
We stayed three nights and were very pleased with the value. It is an older hotel and fairly basic, but was clean and well kept. The staff was very helpful and generally spoke very good English. Service was friendly and very good. It is located right across from the train station and is maybe three blocks from the canal and the old part of Annecy. This hotel was a great value.
We stayed three nights and were very pleased with the value. It is an older hotel and fairly basic, but was clean and well kept. The staff was very helpful and generally spoke very good English. Service was friendly and very good. It is located right across from the train station and is maybe three blocks from the canal and the old part of Annecy. This hotel was a great value.
Lyle
Reviewed September 27, 2011Reviewed September 27, 2011
We had room 702 with a balcony. The view was amazing! The bed was extremely comfortable. We also enjoyed the bar. The staff was friendly and accommodating. We would definitely stay here again.
We had room 702 with a balcony. The view was amazing! The bed was extremely comfortable. We also enjoyed the bar. The staff was friendly and accommodating. We would definitely stay here again.
Nancy
Reviewed October 27, 2026Reviewed October 27, 2026
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
This is one of the best stays I have EVER HAD! I travel often and always, but the stay at this location was EXCEPTIONAL! High-tech and leaps bounds above other hotels!
This is one of the best stays I have EVER HAD! I travel often and always, but the stay at this location was EXCEPTIONAL! High-tech and leaps bounds above other hotels!