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"Nice staff, cozy room and well breakfast."

"Bar staff great. Desk staff very kind"

"Excellent host, comfortable room, five stars for breakfast. Highly recommend."

"Decent overnight in Ayr "

"We were given a spa voucher as a present and decided to treat ourselves and book in for the night. We were not disappointed. This hotel is worth its 5 star rating and more. The spa was lovely, especially the view over the golf course and out to the Ailsa Craig. The hotel was quite quiet due to the time of year so we were lucky to be upgraded to a suite. (That never happens to me!) The room was spotless and the staff were very attentive without being too overbearing. We started off saying that this would be a one off but are already making arrangements to return for longer. "

"AVOID We stayed here for a friend’s hen weekend. The experience was overshadowed by the host’s behaviour after our stay.Property issues:•No hot water for the first 24 hours•Ants in the bathroom•Pre-existing marks on furniture and carpets•Bed delivery blocking the front door•Poorly finished en-suite with exposed plaster•Hot tub speakers not working•Advertised for 12 guests, but host insurance only covers 10Before arrival we were sent an extensive list of rules. After checkout, the host made multiple allegations, including touching curtains, marking units, wearing heels on carpets and dancing on furniture — all of which we strongly dispute.Despite leaving the house as found, I received 17 accusatory messages, including 10 whatsapp messages at 2:30am in one night. VRBO advised me to block the host due to the volume and tone of communication.The host said she had a camera inside the property that were ‘removed when guests arrived’ this raised alarm bells with us! During communication she referenced that she needed specialist treatment and that her nephew also needed paid treatment; which made the situation feel like she was making these accusations to claim damage deposit money. Overall, the repeated accusations and late-night messages and harassment over the course of a week, caused significant stress. We would advise future guests to avoid this property unless you want a long list of rules and harassment and accusations afterwards. "

"Clean room, very well looked after by Shona and David who dealt with everything we requested, even at 8pm. Stayed before and will be back again. "

"nice and comfortable room great shower nice and quiet"

"The hotel was undergoing some refurbishment and we had difficulty getting in. Eventually a guest told us to ring a bell at the side of one of the doors in the foyer of the side entrance to speak to the proprietor. Also we had trouble getting the TV to work as only the Sky box worked but no instructiins on how to connect it to the right channel. "