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"Room was clean the bed comfortable great central location."

"Helpful staff and clean premises. Food was between average to below average."

"Clean and comfortable. Made me feel welcome."

"Very disappointed as we requested a room with limited steps. Their rooms on the main floor were not available due to a heat issue. We were given an apartment room that had three steps up plus another 7 steps. Our original booking included breakfast but the apartment did not. "

"The pool is great and rooms are spacious and warm and beds are comfy"

"As we had booked for 4 nights, we did spend a degree of time in the room and unless you sit/lay on the bed the chairs in the room were fine but could be improved to make periods of sitting more comfortable. Not a criticisms just an idea in order to increase the comfortability ofthe room."

"All perfect apart from booking our meal in the evening in the restuarant .I booked the meal the guy in the bar wrote it down but on arrival in the evening the staff had no record of our booking .Eventually we did get a table but i noticed others were turned away for the same reason .What i will say is the restuarant staff were excellent and pulled out all the stops for us .I always tuse the Palace Hotel but this did not go down well .Of course the meal was excellent ."

"Room was clean and comfortable. Didn’t see any staff. Kettle in breakfast lounge not working. Why ask re towel change when no one came in to attend to room? Incorrect use of apostrophes on signage. Needs to be checked. "

"Everything, we were upgraded at check in which was a lovely surprise, room was perfect."