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"I checked in on an incredibly hot day when the air conditioning wasn't working as it should. The lady at reception moved my room without being asked to make sure the room I was checked into had air con. When I got to my room, it had clearly been prepared with the heat in mind - the curtains were closed against the direct sunlight and a fan was running - the room was lovely and cool, a nice reprieve from the heat outside. Staff are polite and incredibly helpful. "

"Lovely hotel. Great room, comfy bed, fab location and friendly staff . What more do you need ! Oh and Parking ."

"Great Hotel in superb location right in the middle of Lyme Regis. We were initially worried about parking, but on the day that we stayed there were plenty of places to park at the hotel and the car booking in system straightforward. We ate an evening meal in the hotel restaurant - typical pub fare but a few things were unavailable. Staff levels slightly low. Breakfast was really good, the staff very attentive and managed to customise my breakfast exactly as I wanted. "

"Lovely staff throughout whole site, very clean and comfortable hotel, would stay again Aa++"

"We had stayed here before and were disappointed earlier this year, when we were informed that the hotel was permanently closed. We were therefore delighted when we received an email from Richardson Hotels, offering accommodation there again. We booked a week in early July and weren't disappointed. Yes, the fabric of the hotel needs some attention but our room was clean and comfortable and benefitted from a bay window with a sea view. The staff were friendly, accommodating and very hard-working always with a smile on their faces. We would certainly stay here again in the future."

"Very clean, staff very friendly and helpful "

"Staff were polite room ok Drinks expensive in bar.excelent location."

"Booked this hotel as an overnight stop for its convenient location. However, it exceeded all our expectations Clean and quiet, helpful staff and the room was spacious and calm. Great night's rest in a comfortable bed with good pillows. Breakfast, in the morning was good quality and locally sourced. Quality balanced with ecology due to its carbon neutral operation. I will definitely be returning soon"

"great stay lovely place lovely breakfast very nice room lovely and clean could not asked for more"