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"hotel location is great but hotel is old . some things needs to be replace and refurbish . Toilet is old design"

"shower with long hair not removed, faucet cold water knot was broken and fell down, pillow case and bed sheet with smoke smell"

"Nice hotel. Very spacious room. Breakfast was great with a lot of varieties. Only negative it was not cool enough in the room. Thermostat set at 23-25 Celsius. "

"We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4."

"The hotel was great, staff were very helpful, location was perfect for exploring, off the main road so was quiet but very close to subway and city centre. Laundry room proved useful for us although it can be exceptionally busy. Our child's breakfast was not bookable via expedia so assumed it was already - apparently it wasn't. I think this was expedia at fault for not providing the option but could have been staff training. We were able to get early check in at 0600 which was very much appreciated. Overall very good experience."

"I feel like this location is very good to go to most if not all major sightseeing areas. The hotel was clean and staff was very helpful in helping us find the luggage our airlines had lost. I highly recommend this hotel. It is walking distance from wangfujing st where you can just walk around to get some fresh air or go shopping at one of the malls/ many stores"

"This hotel is very clean if it’s aged. Staff is friendly and location is the best. "

"Yes it was very good"

"Room spotless, excellent shuttle service "