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"Great staff. Very helpful. Laundry room was a major plus. Have stayed before and will return. Breakfast was great."

"Good "

"Great location, but overpriced for what they offer, as rooms are bit dated"

"Spacious cozy clean room. Room maintenance needs love and care. Pillows are terrible. Great breakfast. Wonderful staff. Great service. Excellent location. Thank you 🙏"

"Friendly staffs and delicious breakfast with many options"

"I booked two rooms at the Renaissance Beijing for my friends, one of whom uses a wheelchair. They were kept waiting a long time during check-in, and there was confusion locating the reservation. I had to send over the PDF with both confirmed booking IDs, which was frustrating. I’m not sure if this was an issue with Expedia or the hotel, but typically bookings should be easy to find by last name, so this shouldn’t have taken that long. To their credit, they upgraded his room for the inconvenience. The upgraded room was spacious and worked well for his wheelchair needs. The place was clean, and they were happy with their rooms overall. A rough and confusing check-in experience, but the stay itself was comfortable in the end."

"Air conditioner and refrigerator did not work"

"The omelet bar at breakfast is wonderful for vegetarians. Great location. Super clean. "

"Ladies at the executive lounge are very attentive to guests' needs. Swimming pool and gym were world class. They just changed their beds and were too firm (almost hard like many hotel beds in Asia) but the room director assured us that they will get softer and plusher beds to meet guests' needs in future. So email them to arrange for plush beds if you need them."