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I have never been received so warmly at any hotel in my entire life of travels. I wish I could remember the young ladies name who checked us in. She was so helpful and went out of her way to receive us. She literally followed me out to the car to take our luggage in, she stored it until our room was ready and when we returned everything was in our room. She helped us pull our car out of the parking lot, went out side and waved us on. She helped us find a tour driver, who was equally...

It was so nice to have off street parking as cars were sometimes triple parked on the street. It was a very large and comfortable apartment in easy walking distance to a bus stop into the city and a grocery store. We enjoyed our stay.

The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!

Lovely location and staff

Es muy linfo Hotel a orillas del rio. Confortable. El personal bien pero no saben mucho sobre actividades turisticas. Muy cerca del centro

Great historic location In the heart of where Titanic was built Great walks round historic Belfast dock area Great Titanic memorabilia Service ranged from amazing in Wolff restaurant for dinner , Restaurant manager took great care of all customers , To very poor in bar :slow surly service

Great!

This place was lovely. Very impressed.

The main train station is the next door neighbors!!!

Welcoming hotel in the heart of the city.

The staff was excllent and attentive. Philip went far and above his duties for help

I’ve stayed here many times and is always a wonderful stay

The staff were wonderful, the lobby was spacious and comfortable, the breakfast was well varied and tasty, and our room was comfortable and had everything we needed. Great spot to put down while visiting Belfast

The hotel was clean and plenty of parking available. Situated in a nice area. The AC was a bit weak.

The staff were so amazing and helpful and had a huge sense of care in what they are doing. The gentleman at the front desk was absolutely wonderful and also the gentleman who was at the restaurant and then the bar once that closed. Both of these guys really turned a frustrating situation around for me. They got us into dining last minute and I couldn’t ask for more! Thank you all so very much! I’d love to go back one day!

Very clean and spacious apartment, the only concern is that the check in says until 12 midnight, but when we arrived at 20:30ish , luckily there was someone to check us in, but that day, the front staff left early and there was a note, but I could imagine if my parents wanted to check in, they could not as they didn't have phone to call the number that was provided. The key card didn't work aroudn midnight and if the garage door wasn't open, we couldn't get it. Also we could not change the...