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I have never been received so warmly at any hotel in my entire life of travels. I wish I could remember the young ladies name who checked us in. She was so helpful and went out of her way to receive us. She literally followed me out to the car to take our luggage in, she stored it until our room was ready and when we returned everything was in our room. She helped us pull our car out of the parking lot, went out side and waved us on. She helped us find a tour driver, who was equally...

We toured the UK and this was the best hotel by far. I loved everything about it. Nice, small apartment with everything you need. Responsive on-site service. Very friendly and clean. I wish there were more of these all over the UK.

It was so nice to have off street parking as cars were sometimes triple parked on the street. It was a very large and comfortable apartment in easy walking distance to a bus stop into the city and a grocery store. We enjoyed our stay.

Cozy and quiet. Near enough to everything that we could walk. EXCELLENT staff, all around, truly. Very pleasant breakfast served downstairs each morning. Highly recommend.

Hands down, the best hotel experience we’ve had, including stays at boutique design hotels. Second Nature understands the actual needs of travelers and has built a bespoke and accommodating stay that meets you where you’re at. What stood out to us most was a 2 PM check in AND check out, so you actually get a full day, and breakfast that’s flexible to late sleepers — literally unheard of anywhere else. Every amenity was thought of, and everyone on staff was so kind and helpful. The rooms and...

The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!

Es muy linfo Hotel a orillas del rio. Confortable. El personal bien pero no saben mucho sobre actividades turisticas. Muy cerca del centro

Great historic location In the heart of where Titanic was built Great walks round historic Belfast dock area Great Titanic memorabilia Service ranged from amazing in Wolff restaurant for dinner , Restaurant manager took great care of all customers , To very poor in bar :slow surly service

Lovely location and staff

Great!

The main train station is the next door neighbors!!!

Great staff support with the stay, local recommendations, and places to eat!

Welcoming hotel in the heart of the city.

The staff was excllent and attentive. Philip went far and above his duties for help

The staff were wonderful, the lobby was spacious and comfortable, the breakfast was well varied and tasty, and our room was comfortable and had everything we needed. Great spot to put down while visiting Belfast