Find all hotels by Accor Hotels in Berkeley, IL

"Staff was not consistent with hospitality. Room service was out of most items after 10pm. I believe the colleague’s name was Jo… she was rude and called my room several times after my order was placed. I spoke to front desk about my complaints and was told that my Hospitality Fee would be waived. That did not happen, I was still charged and have not gotten a call back from Management after calling multiple times. The facility is beautiful but staff is lacking In consistency of service. I do not recommend."

"Every thing was greet. Very easy to get around, staff was freindly and helpfull."

"The room was exceptionally clean and the staff was great! The location 1/2 block from Michigan Ave. We had a wonderful stay!"

"The design of the property was cool and it was conveniently located but the queen room we stayed in didn’t have air conditioning and it was hot in there some days/nights and also there were some stains on the bed sheets. The faucet in our room also kept dripping. Also has no fridge or microwave:("

"great location"

"👎"

"The hotel is beautiful, charming and cozy. The room was very clean and well equipped. We enjoyed the rooftop bar."

"Was ok. Breakfast wasn't stellar. "

"Nice convenient location and lots of space to spread out"