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"The room and bathroom were clean with towels and essential toiletries. The check in process on an iPad was easy and there were plenty of staff on hand for help with this and checkout. The location is ideal for theatres , cinemas etc being in Piccadilly and close to Leicester Square, China town, Covent Garden and Soho. The hotel seemed very busy in the reception area but once in your room we heard no other noise. The air conditioning was quiet and efficient. We would definitely stay here again as the price is reasonable considering location."

"Great stay!"

"great breakfast!!! "

"Room was clean; staff were friendly and helpful; location was ideal for sightseeing and travel to other areas in England for day trips (easy walk to Euston Station and St. Pancras/Kings Cross). Underground is an easy walk from hotel and plenty of shops and restaurants nearby for meals and souvenirs. There are two parks at either end of the block for enjoying nature. I especially enjoyed the cafe and pub onsite for days when I didn’t want to go back out for dinner. Would recommend staying here for location and value. "

"Great location! We would stay here again. No complaints at all."

"Great staff, good location, clean, comfortable beds. We were in a basement room with no window which was ok but they have a band of recessed lighting around the room and we could not turn it off. Very annoying."

"The hotel is at a good location, a short walk to the “Tube” and easy to get to sites. The furnishings were dated and worn. The front of the bath tub was loose and the bathroom faucet dropped. I had a window with a nice view of the Tower Bridge. Overall the room seemed clean and the beds comfortable. The concierge gave us 2 universal outlet adapters with a $5 deposit for each"

""I loved the location and the friendly service, but my overall review is mediocre. The bathroom was too cramped, and the hot water was inconsistent. I also found the mixture of the old hotel smell and strong air freshener quite unpleasant. Other than those issues, it was an okay value for a stay in expensive London.""

"This is a lovely hotel in a fantastic location. Clean and spacious rooms. Very large and comfortable beds with lovely big TV. Amazing shower and also a big bath. We stayed in a room overlooking the atrium so had no natural light which was strange. The lighting in the room made it difficult to put your makeup on. The toiletries were empty near the bath and were not topped up. Could do with a plug for phone charger near the bed and plug for hairdryer near the dressing table. Minor details as overall was a lovely stay in a very comfortable room."