Find Hotel with a Concierge in Blue Mountains

"Beautiful hotel with a lot of history. I stayed in a room with the bathroom down the hall. I was surprised to find I still had my own bathroom, with a locked door, in what I would call a suite of bathrooms. The staff was exceptionally welcoming and helpful."

"Food was very underwhelming, the grounds had no staff everything is overgrown & rundown. The place has lost its spark 😞"

"A lovely hotel to stay. The rooms were clean, spacious and very cosy. Staff were amazing especially when our Gas fireplace was not working, they went out of there way to get it fix which at the end they just gave us another room with a fireplace working That’s what we call customer service."

"The charm and the history are the drawcards. "

"Lilianfels is an exceptional property and enjoys this achievement..As it is undergoing major renovations at this time many areas and functions have been compromised It is unfair to make any comment except to say the management and staff were exemplary in handling my stay. Thank you Lilianfels"

"Actual room was quite different to the photos, but ok overall"

"The staff were friendly and helpful. Found an issue with the fridge. Water everywhere and not cold. It was cleaned up quickly but during the night it was evident that it had been turned down by previous guests as it was super noisy. Bedding was very fresh as usual and comfortable mattress but the net curtains needed a turn in the washing machine. Bit of black mould on them. "

"Okay. Very good shower but dirty chairs at table and crack in sink. "