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Four Points by Sheraton Veracruz

3.5 star property
Hotel with a full-service spa, near Plaza Las Americas Shopping Mall

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Photo gallery for Four Points by Sheraton Veracruz

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Exterior
Room, 1 King Bed, Balcony, Partial Ocean View | View from room
Lobby
Bar (on property)
Four Points by Sheraton Veracruz features a rooftop terrace with scenic views where guests can unwind. The property includes an on-site spa offering massages, a restaurant serving meals throughout the day, and a bar for evening refreshments.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Room service
The current price is AED 246
AED 290 total
includes taxes & fees
7 Sep - 8 Sep

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, Partial Ocean View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 24 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, City View

Room, 1 King Bed, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Balcony, City View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony, City View

Room, 2 Double Beds, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Room, 2 Double Beds, Balcony, City View

9.0 out of 10
Wonderful
(57 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299

What's nearby

  • Plaza Mocambo Veracruz - 7 min walk - 0.6 km
  • University of Veracruz - 8 min walk - 0.8 km
  • Plaza Las Americas Shopping Mall - 2 min drive - 1.5 km
  • World Trade Center Veracruz - 3 min drive - 1.9 km
  • Mocambo Beach - 4 min drive - 3.0 km

Getting around

  • Veracruz Central Station - 19 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Nata Reposteria & Café - ‬6 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Gran Café de la Parroquia - ‬3 min walk
  • ‪Los Farolitos - ‬2 min walk
  • ‪Boston's Veracruz - ‬6 min walk

About this property

Four Points by Sheraton Veracruz

Hotel near Veracruz Aquarium
Take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services at Four Points by Sheraton Veracruz. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free valet parking
  • Buffet breakfast (surcharge), luggage storage, and 4 meeting rooms
  • An elevator, coworking spaces, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 137 individually furnished rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas, and coffee/tea makers

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The price is AED 261
AED 308 total
includes taxes & fees
8 Sep - 9 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Veracruz Hotel Boca del Rio
Four Points Sheraton Veracruz Boca del Rio
Hotel Four Points by Sheraton Veracruz Boca del Rio
Boca del Rio Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Rio
Four Points Sheraton Veracruz Hotel
Four Points Sheraton Veracruz
Hotel Four Points by Sheraton Veracruz
Four Points Sheraton Veracruz
Four Points by Sheraton Veracruz Hotel
Four Points by Sheraton Veracruz Boca del Río
Four Points by Sheraton Veracruz Hotel Boca del Río

Frequently asked questions

Does Four Points by Sheraton Veracruz have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Four Points by Sheraton Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Veracruz?

Valet parking is free at this property.

What time is check-in at Four Points by Sheraton Veracruz?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Veracruz?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Veracruz located?

Situated near the beach, this spa hotel is within 1 mi (2 km) of University of Veracruz, Plaza Las Americas Shopping Mall, and World Trade Center Veracruz. Veracruz Aquarium is 2.9 mi (4.7 km) away.

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Four Points by Sheraton Veracruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1012 reviews
Rating 8 - Good. 297 out of 1012 reviews
Rating 6 - Okay. 83 out of 1012 reviews
Rating 4 - Poor. 43 out of 1012 reviews
Rating 2 - Terrible. 29 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, at a great place
Stayed 3 nights in Jun 2025

8/10 Good

Gustavo

Hotel is in a central location with many restaurants and shopping
Stayed 7 nights in Jun 2025

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Quick reservation to a good night rest was the right place
Stayed 1 night in Mar 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Food was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Humberto

Liked: Cleanliness, property conditions & facilities
Me gusto
Stayed 2 nights in May 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024

8/10 Good

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 2 nights in Jun 2025

10/10 Excellent

Axell Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 5 nights in Apr 2025

8/10 Good

Laia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sebastian andrade

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

6/10 Okay

ABRAHAM

Normal

Normal
Stayed 4 nights in Sep 2024

2/10 Terrible

Maria A.

Disliked: Staff & service

Not as good as expected

When we got to the room, there was only 1 towel, it was a room for 4 persons. WiFI was not accessible on Iphone. TV in the room was disprogramed, balcony door dod mot close properly and the outside noise was too loud.
Stayed 3 nights in Oct 2024

10/10 Excellent

UBALDO GARCÍA III

Liked: Cleanliness, staff & service, property conditions & facilities
Un gran opción para hospedarse y pasar unas buenas vacaciones en familia.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 muy bien ubicado el hotel
Stayed 2 nights in Aug 2025

8/10 Good

EVANGELINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente. Lamentablemente el ruido de los salones de fiesta que hay en la parte posterior impide el descanso. Quizá deberán renovarse aplicando sistemas de insonorización. También recomendaría acceso a elevador con tarjeta pues no hay seguridad con que todos los que acceden estén realmente hospedados.
Stayed 1 night in Aug 2025

10/10 Excellent

alejandro arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien solo falta mejor limpieza
Stayed 2 nights in Aug 2025

10/10 Excellent

HECTOR PALMEROS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025

4/10 Poor

Amairany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me sentí incómoda , la llave electrónica 3 veces se desactivó y tuvimos que regresarnos del piso 8 al recepcion a activarla , nos abrieron la puerta del cuarto los de lavandería mientras nosotros estábamos ocupando la habitación fue algo muy extraño e incómodo, las 2 mañanaas que amanecimos ahí , mucho ruido y movimiento de muebles de los otros cuartos eso nos despertaba, al final nos pasamos por 15 minutos de la salida y nos habló muy molesta la de recepción que nos iban a cobrar ese tiempo de más , a lo último ya no nos cobraron pero la sacada de onda y el disgusto por el tono en el que te lo dicen da mucho de qué pensar !
Stayed 2 nights in Aug 2025

10/10 Excellent

Mia Georgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y excelente ubicación
Stayed 2 nights in Aug 2025

8/10 Good

Arely pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama estaba muy suave ! :)
Stayed 1 night in Aug 2025