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"I liked the hotel but what really stood out to me was the bar tender on the main floor Maximillian. He was excellent in customer service really made us feel welcome and he was excellent at his craft. He was the highlight of our stay there and the rest of the bar staff was good too. "

"I chose this solo room as the last location for my 22 day solo adventure. I knew it would have the amenities I would appreciate at the end of my long journey. It did not disappoint. The room was amazing. There was a pillow menu, starbucks coffee pods, tea, plenty of storage, computer sized safe and air con. They provided me with an umbrella for a rainy day and plenty of advice on where to go. Again, I believe I stayed in a solo room so the bathroom door is see through in areas, so if you want complete privacy it might be a little hard. It's a great place to be located in downtown Zurich. Walking distance to everything and 10 walk to train. "

"Great location, friendly staff. Would recommend "

"Great hotel! Even though we got a small room, it was perfect. "

"Nothing not to like about this property! Absolutely perfect in all aspects. Great restaurants, rooftop lounge. Stayed here once before, almost 50 years ago; now I'm back again. My only place to stay in Lake Lucerne!!! "

"Centrally located and very comfortable for a 2 day stop on way to Paris. Additionally, the staff was very helpful and nice."

"I had read mixed reviews on this hotel so was a bit worried. Sofia checked us in and was very friendly and helpful about which tram to get into Zurich. The room was very clean and seemed as it had maybe been upgraded. Seemed very new. Coop 2 min walk away and tram stop right outside."

"Convenient and clean."

"Hotel is a short walk from the train station and Chapel Bridge. Beds were comfortable and the room was clean. "