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"The property had an elegance about it that made it very charming. Everything has been kept up really well. The facilities in the room were excellent. The hotel is literally steps away from both the train and bus stations that made it ideal for our travel. The most outstanding thing about the Milner was its staff. They were extremely kind and helpful. They went out of their way to help us."

"The reception staff were incredibly friendly and welcoming, making check-in smooth and pleasant. The room was clean and well-maintained upon arrival, and the service the next day was truly impressive. Housekeeping did a fantastic job — they cleaned thoroughly, changed the bed linen, and neatly organised everything in the room while we were out. I had booked a King Size Room with a City View. While the room itself was comfortable and spacious, the view was a bit underwhelming as it included a nearby construction site with a noticeable pile of sand just a few meters below. That was the only slight letdown in an otherwise pleasant stay. Aside from that, everything was superb — excellent service, cleanliness, and a comfortable stay overall. Thank you to the team for the warm hospitality!"

"Food good"

"We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍"

"Really lovely place to stay on a business trip, very scenic area and beautiful hotel which is not only decorated really well but the staff were really really helpful. "

"Friendly staff, lovely spacious room"

"Brilliant location, easy to find, very accommodating staff and a comfortable room. Excellent value for money "

"Such a nice location, everyone was so nice 😊 I would stay here again in a heartbeat."

"Great stay - fantastic staff."