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"Pleasant short stay at Hampton by Hilton. Ideal location near beaches and town centre. Room was good size, modern facilities and breakfast is a generous serving. I’ll be going back to stay in August."

"Not a good stay. Arrived and waited to check in with some other customers at the reception, while 3 members of staff chatted bwtween them ignoring us for nearly 5mins. The eventually started to greet the guests. We stayed in a family room on thw first floor. Hotel is very tired and run down. Had rotting drain smell in areas. First room had hair and dirt on the floor of bathroom and towels with blood stains. Reported this to staff who reluctantly gave us new towels. Then found no shower gel in bathroom and dirty carpet in bedroom. Complained again after first night. Got offered a new room for seccond nite. Told to go havw breakfast and come back later to get new key and move room. Used pool and leisure changing rooms. Which were filthy. Got to hotel only to be spoken to with raised voice about failing to change room first thing this morning as we had gone out as they advised. After an arguement got new room. In new room there was no bin, no shower gel, musty smell, dirty carpet. Reported to reception who wrote it in housekeeping book. No action taken to resolve. Complained in morning as needed to shower. Waited 45 mins for someone to get shower gel. Will never stop here again!"

"Windows in bedroom nailed shut which was a bit of an issue suffering from claustrophobia.. Room clean comfortable. Staff nice "

"Didn't have breakfast "

"Everything was amazing"

"We stayed here last year and had a very pleasant stay , so booked again. The staff were very nice and the room , although a little basic was comfortable , even though the Tv would'nt work properly. We had a meal there again as last time it was very good , with a full menu , good service and reasonable prices. However this time we were dissappointed as we booked an early table at 6.15 and were then told they had run out of Steak already . My husband ordered the burger but the chips weren't good and not very hot and the burger & bun very dry . The couple next to us had the same complaint. Over all the stay was value for money but the food not as good as last year unfortunatley."

"Had to use caltons facilities only room was in east cliff and the parking there is shocking way over priced i payed over £30 for the night."

"We loved the staff, very friendly. Pool was great fun, very lovely room and the bar was super cosy"

"The room I stayed in for the majority of the time was very spacious, and had the standard amenities, such as complimentary coffee and teas. It was kept clean, but the overall feel of the hotel was that it was tired and could do with a refresh. I brought up an issue with the first room I was shown to, and eventually, the reception dealt with it in a professional and efficient manner. Breakfast was continental, with the addition of three types of ciabatta sandwiches (bacon, sausage, mozarella and pesto). Although less generous than the standard hot breakfast offered in most hotels, it was ok. Although the listing said a restaurant was available, this was not the case, as only breakfast was offered. Thankfully, the location was good, with places to eat nearby, close to the east cliff, and a 10-minute walk to the centre of Bournemouth. Parking is charged. "