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"Apart from ordering pizza and them forgetting to actually make the pizza, the stay was fantastic. Bed large and very comfy. Great pillows. Rooms are so well thought out. Staff are friendly and helpful. Love staying at a citizen m hotel "

"Very close to the tube, tower of London. Also was pleasantly surprised that the rooms were even better than the pictures!!"

"Everything was perfect. The bed was amazing!"

"Parking needs to be pre booked in advance (call them). Other than that it’s great "

"Very friendly staff, nice hotel"

"Excellent service close to everything and extremely friendly staff and personnel"

"it’s my second stay and it was really good "

"This hotel was such a pleasant surprise! Location was great- it was about a 15 minute walk from the train station and a 25 minute leisurely walk down the Thames to Westminster. I'd highly suggest the hop on hop off tours. They all pick up in that area. When leaving the hotel we were always greeted by friendly helpful staff. Taxis were there waiting, but word of advice- they are very expensive. Fare was 26💷 to go about 1 mile. There are quite a few restaurants nearby, but they are not budget friendly. I suggest traveling out of the area for food. The room was immaculate. Wonderful bathroom- rain shower/ handheld sprayer option. Water pressure and temperature was great. My only complaint is the lighting stays pretty dim. Speaking the lighting, the room has a cool feature with all the controls on one pad. Automatic opening/ closing the blinds, different lighting features (the "mood" feature was a cool twist). On the downside, the pull out couch was not comfortable at all. Mattress was super thin and every time someone moved it made loud noises. There was a hairdryer and iron/ironing board which was nice. The room service food was also pretty good and a good option if you don't feel like leaving. I would definitely stay there again! "

"This place was a gem. The room we had included a little kitchenette, perfect for a business traveller and for us keeping the birthday champagne cool. Fantasticly situated for train connections, and a pretty decent price too, whats not to love! "