"The staff was great. However, the rooms do NOT have heat. We were told during remodeling the wiring was not properly installed and every room needs to be rewired. The front desk will provide a small space heater upon request. I am baffled as to how a hotel in Chicago does not have heat in the guest rooms!"

"1st off I have no idea why Expedia has this as this property listed it is an actual roach motel. I saw 2 large roaches and then the last night we stayed I woke up to use the bathroom and baby roaches who looked like they recently hatched, scattered all over the bathroom floor. The vent for AC was broken and dirty. There was an electric socket with tape over it. Like what??????? Why??? The bathroom toilet leaked every time we flushed the toilet. Hubby said this is the worst hotel we have ever...