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"Convenient parking beautiful building comfortable beds. "

"Have had an excellent experience at the Saint Kate in the past, however this time we had a couple of room issues that took a long time to get addressed. The first issue was with the in-room record player, however someone was sent right away to fix, so that was fine. But the second issue was with the in-room refrigerator. It quit working at some point during the first night and it took multiple reports, beginning the next morning, to finally get it addressed after 5:30pm the next day. As a reult, we had to throw away perishable food. We also had to call the desk to get more toilet paper, which is unusual at a luxury hotel. Overall, just a bit diappointing."

"Rooms were ok a bit outdated but everything was great "

"There were bugs on the window seal of my room, coming through the cracks and just dying. The bathroom had lots of short hairs all over the floor. The jacuzzi was out of order, and the food at IHOP and Applebee’s was terrible. The customer service was terrible too. There was always a 10-15 minute wait, even though there were plenty of tables to be seated at. Meanwhile, the restaurant workers were sitting behind a wall, relaxing or joking around the entire time."

"Valarie (Bartender) and Chris (Executive Chef) fantastic! Otherwise our stay was fair at best. Our first room had a TV that didn't work properly and a bathtub that didn't drain properly, Second room didn't have two beds (which we needed). Third room had 2 beds and a working TV but the hairdryer did not work and we had a medium sized towel that had a shredded edge. How does that towel get washed, folded and put in a room without housekeeping seeing it? Chances are about 100% we will not be staying at this hotel again!"

"Construction going on. Tables in makeshift breakfast room were sticky… hadn’t been cleaned. "

"yes it was relaxing "

"This is a lovely historic hotel close to the art and theatre district. Out room was clean but really needed an update. I understand it’s historic, but there were some soft spots on the floor in a couple of spots that were uncomfortable. The water in the shower was very touchy and unpredictable between to hot and too cold. The room temp was waaay to hot and there was no way to control the temp as it’s a steam coil on the wall situation. All we could do was “turn off the steam and you’re welcome to open the window”. Only one would open and it did not cool the room off much at all. UNTIL the next day, while we were out and then it REALLY cooled it down. Then there was no way to warm it back up because by then they must have gotten enough complaints about the heat so the whole system was off! So now the room is cold and no heat to warm it back up! The staff is friendly and helpful as they can be. Parking here is expensive and perilous. For a lovely as the hotel is, I think I’d skip the stay and visit the restaurant instead to see it. "

"Check in and out was easy. Rooms clean."