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"Staff were very helpful. I was travelling alone with a baby and the front desk staff helped with my bags. Room was nice and clean. Only 2 downsides the pillows were as thin as paper and lumpy in my room and the lift is tiny. As I had a pram only the pram and myself could squeeze in and it was a squeeze. If you’re travelling with children I’d recommend leaving the pram in the car. "

"Small, economical room at the rear, but very clean and well equipped. Efficient heating and hot water. Our stay was quiet and restful. Many thanks. "

"The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too"

"The staff are this hotel’s biggest asset. From the moment we arrived to our departure they were so helpful and friendly. The restaurant is excellent and the chef’s choice menu superb. Brilliant spa next door too."

"Review Title: Exceptionally Clean, Convenient, and Perfectly Located I recently stayed at the DoubleTree by Hilton Stoke-on-Trent and was thoroughly impressed. The hotel was exceptionally clean throughout, from the lobby to the rooms, which made the stay feel comfortable and welcoming. Parking was easy and hassle-free, with plenty of space available, which is a huge plus when traveling. The location is another highlight — there’s lots to do within walking distance, including shops, restaurants, and local attractions, making it ideal for both leisure and business stays. Overall, this hotel combines Hilton’s signature comfort with unbeatable convenience. I would highly recommend it to anyone visiting Stoke-on-Trent."

"A lovely hotel to stay in. Clean, the staff were very obliging and the food was really good. "

"Really good hotel "

"Great staff, couldn’t fault anything. Has a lovely stay. "

"Value for money, great location. Friendly staff. Also great for families and when travelling with a dog "