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"Outstanding service in a large and very well provisioned hotel resort. There is security at the entrances to the resort, plenty of restaurants offering a range of cuisines and special events in the main quad that serves BBQ, etc with entertainment in the evening (which is local dancing and singing). Rooms are cleaned and towels refreshed twice a day with all usual amenities provided. Free drinking water is abundant and refreshed in your room as well as being available at several locations around the resort and the ice is made from bottled water and safe to consume in drinks. If also IHG member a late check out is provided and a room to shower in before transport to the airport was offered. Hotel itself feels very new and is very well maintained and the staff are all friendly and polite. Hotel is just across the road from Seminyak beach and not actually on the beach itself and does not have hotel sunloungers but there were plenty for private hire at a reasonable cost. It is about a 20 minute walk into Seminyak square which could be a little treacherous for the uninitiated but there is a free shuttle provided by the hotel which goes twice a day. Overall, this has been one of the best hotels I’ve stayed in with large comfortable rooms and plenty of space to chill out around the pool and nearby beach. It was sometimes difficult to tear ourselves away from the resort to go exploring. "

"We had an amazing time at Grand Hyatt Bali. The staff are always friendly and go over and beyond to help out. The hotel complex is so well maintained and beautiful. The rooms are a bit dated but very clean. The variety of pools is great, the beach right in front of the resort. Restaurants offer great quality of food. Big shout out to the team at the Nampu Japanese Restaurant, you were the best and we enjoyed every breakfast with you. "

"It was amazing, the balcony was gorgeous. "

"we had a fantastic 4 days at this hotel. It was 5 star on every level. The stand out is the staff who are so friendly helpful and kind and can never do enough for you. The room was spacious and comfortable. The breakfast buffet is incredible with the widest selection of food you can imagine. The pool area is beautiful and the food in all the restaurants excellent. "

"As good as a Bali hotel stay can get!! "

"Great place if you are planning a trip to Bali. The staff were excellent in terms of being helpful and they have a lot of dining options. The breakfast and the service staff were awesome. The resort has excellent facilities in terms of pool, gym, pool table, ping pong table or just lying on the beach in cabanas under shady trees. You will love your stay here and they also have a great spa with some awesome therapists, make sure to get a massage to add to you already relax and rejuvenating trip to Bali."

"Beautiful grounds and scenery, in the middle of the jungle. Staff was wonderful, courteous and just beautiful kind people"

"Lovely big hotel, grand old wooden staircase and roofings. Big hotel but never felt over crowded plenty of room for everyone! Breakfast very good. Staff lovely, deluxe room was big and clean. The only downfall really was the shower never got hot, just lukewarm.Great quiet location, good bars and markets 10 mins walk. Beachfront, amazibg!"

"We had a lovely relaxing week at Potato Head, took a couple of days for us to get relaxed after the journey, but the Potato Head team all over the property were warm, friendly always smiling and couldn’t do enough to give us a great experience. There are lots of wellness activities going on if you want to participate otherwise the poolside is beautiful, just lie on the comfortable pool beds and listen to the waves. As I said all the team there are amazing, a couple to mention, Devi by the pool and Fysh, both looked out for us and made sure everything was on track for a great stay. Thankyou Potato Head team, you are inspiring."