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"Everyone is extremely helpful. The property is well maintained. My only exceptions were that on several occasions when I order room service I am advised to call within a short time period for recollection of the food tray; the room temperature never fell below 24F despite adjusting the thermostat to 10F and despite assistance from maintenance; and breakfast was always crowdy so it would be best to know the breakfast times when there is less foot traffic."

"If it weren’t for the condition of the rooms, I would rate this hotel around 4 to 4.2. The lobby and overall ambience were nice, and the neighborhood was great with plenty of good restaurants nearby. However, the rooms were a major downside—I would rate them no higher than a 3. They felt worn out and poorly maintained. • The carpets were discolored and dirty, especially around the walls. • There was mold where the shower glass meets the metal channel. (I have photos). • The vanity cabinet was worn out and showing signs of decay. (I have photos)."

"Lovely room with great Malin- Gosh toiletries, big shower, comfy robe and pillows and mattress . I had a long layover and they let me stay late for checkout as well as stay on the premises all day using the pool , etc. there’s were three restaurants all great, and one serving a great breakfast buffet for &20.00. I highly recommend staying here. They provided a shuttle to the International terminal every 1/2 hour around the clock. "

"great location"

"I expected a 5-star experience at Le Passage, but it was subpar at best. The main attraction, the casino, is randomly open but generally closed, and the "disco" was an abandoned, "couples-only" ghost town. Every gift shop looked dusty and forgotten, with employees just staring at their phones. The "luxury" ends at the lobby. The room was a disaster: the beds are on wheels, so you're constantly rolling around, and the AC is purely for aesthetics. It stayed uncomfortably hot and humid all night. To make it worse, the door lets in a ton of light and the noise levels were unfortunate. I was constantly woken up late at night and early in the morning. They nickel-and-dime you for everything, the drinks are overpriced and not worth buying, and the experience just isn't there. The only saving graces were the great pool, the nice staff and the free airport transfer. The mid-range buffet was fine, and the free laundry for long stays is awesome, but it doesn't make up for the lack of sleep and closed amenities. It’s a 3-star hotel with 5-star prices. Skip it."

"Well worth it if you’re looking to stay in Giza near the pyramids vs. in Cairo. The staff was kind and the communication was prompt. The view from the rooftop is amazing. "

"The food was really good, and the rooms very confy and clean!!"

"Very clean , nice restaurants "

"Staff were incredibly attentive and helpful. The room was beautiful and kept clean."