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"Welcoming, helpful staff, easy, quick check in, great breakfast, very clean and comfy room, location great for Città Alta. Would revisit and would recommend. "

"Excellent service, friendly staff. Clean and decently sized rooms"

"I would like to thank the wonderful reception staff."

"Absolutely perfect. Immaculate condition. Bravo!"

"Staff were friendly and helpful. Breakfast had reasonable choice for a small-ish breakfast area but ran out of sine things (we were down towards end of breakfast times though). Room was ok but looked into a roof that covered a lot of the window so could not really see out. A few bits looking tired and need attention although bathroom was clean and modern looking. Great location for Bergamo station and Citta Bassa and buses ho right past hotel to Citta Alta (although not too long a walk either). "

"Excellent reception and restaurant staff. Fabulous extra large bed and the bus transfer was also a massive benefit with a friendly driver. Would recommend if you need to be close to the airport."

"Breakfast was Fantastic "

"Just right for a very late night arrival from the airport. Decided to walk from the airport as there was a long queue for taxis. Easy well lit walk at 2.30am, we were sent instructions on how to enter via a key safe - the video sent by the hotel made it super easy. Room was clean, comfy, nice bathroom and had kettle with tea and coffee. Hosts were lovely as was the breakfast, personally we couldn’t fault it. "

"Misleading information on Expedia website regarding the pool. The pool is in a spa that the hotel claims is separate and needs to be paid for and there is only a few hours in the afternoon that the pool can be used free of charge. The Expedia page suggest that there is normal pool acces, but there isn't and hotel staff don't care at all about rectifying this."