Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Beach Palace Family Resort & Spa - All-Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

Waterslide
View from room
View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, sun loungers, beach umbrellas
Beach Palace Resort All Inclusive offers upscale amenities and genuine hospitality. Enjoy morning yoga, spa massages, and international dishes at five restaurants. The white sand beach features sun loungers and volleyball courts, perfect for family vacations.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

You may also like

Ad
4 outdoor pools, free cabanas, sun loungers

Sensira Resort & Spa Riviera Maya – All Inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
8.4 out of 10, Very Good, 2,128 reviews
The price is AED 965
AED 1,182 total
includes taxes & fees
29 Oct - 30 Oct
Sensira Resort & Spa Riviera Maya – All Inclusive

About the neighborhood

Located on the beach, Beach Palace Family Resort & Spa is in Zona Hotelera, a neighborhood in Cancun with good shopping. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Sonora Grill - Cancún - ‬5 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars, and a rooftop terrace at Beach Palace Family Resort & Spa. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment, or a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; Beach Palace Family Resort & Spa also has shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe
  • A 24-hour front desk, multilingual staff, and tour/ticket assistance
  • Guest reviews say great things the family-friendly amenities, dining options, and beach locale
Room features
All 287 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Jetted tubs, free toiletries, and hair dryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 2,898 reviews
The price is AED 1,480
AED 1,806 total
includes taxes & fees
29 Oct - 30 Oct
Moon Palace Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from August 15 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.
Property Registration Number 005-007-000902/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace Family Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace Family Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace Family Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Beach Palace Family Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beach Palace Family Resort & Spa?

Check-out is at noon.

Does Beach Palace Family Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace Family Resort & Spa?

Yes, the property is all-inclusive. All food and beverages are included, and activities include dance classes.

Where is Beach Palace Family Resort & Spa located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Beach Palace Family Resort & Spa - All-Inclusive Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1144 reviews
Rating 8 - Good. 270 out of 1144 reviews
Rating 6 - Okay. 125 out of 1144 reviews
Rating 4 - Poor. 67 out of 1144 reviews
Rating 2 - Terrible. 45 out of 1144 reviews

Reviews

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, beautiful beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, fun family vacation.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerel Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 4 nights in Jul 2025

10/10 Excellent

Ninnette

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great!
Stayed 7 nights in Jul 2025

10/10 Excellent

Radames

Liked: Cleanliness, staff & service, amenities
Small for Cancun resorts, but very good hotel.
Stayed 7 nights in Jul 2025

10/10 Excellent

Maria Junnei Bautista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing vacation.Great family friendly resort, will go back and would recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025

10/10 Excellent

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good 100% recommend definitely we will be back.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025

10/10 Excellent

Reinier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service, beautiful hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly, and welcoming,
Stayed 6 nights in Jul 2025

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Food,nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and plentiful! Service was wonderful. Activities and location to beach were perfect!
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlane

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation
Stayed 5 nights in Jun 2025

10/10 Excellent

Maggie Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Beach Palace! We can’t wait to go back!
Stayed 7 nights in Jun 2025

8/10 Good

Pallavi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property although a bit small Our beach and rooftop events were well done.
Stayed 5 nights in Jun 2025

10/10 Excellent

Prachi

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Jun 2025

10/10 Excellent

Hemavathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Vacation
Stayed 4 nights in Apr 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
everyone was very nice. My family and I had a blast.
Stayed 7 nights in Jul 2025

8/10 Good

Teodor

Liked: Cleanliness, amenities
Great friendly service Very good food The place itself needs renovation
Stayed 4 nights in Jun 2025