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Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Property class: 5 and above

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Close to Hotel Zone Beaches and Gaviota Azul Beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, hydrotherapy, and a body treatment at Zen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers fitness classes and yoga classes; other things to do include parasailing, beach volleyball, and scuba diving. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Room options

View all photos for Turquoize Ocean Front Master Double

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Ocean Front Master Double

A hotel room with a bed, a sofa, a chair, a small table, and a desk. There is a large window with a view of the ocean.

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Ocean Front Master King

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Sky Ocean Front Master King

9.8 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

A balcony with a view of the ocean, two chairs, a small table with a vase, and a bathtub.

Turquoize Sky Swim Up Ocean Front Master Double

  • Ocean view
  • 64 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Turquoize Sky Swim Up Ocean Front Master King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the ocean.

Turquoize Sky Swim Up Ocean Front Master King

  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Turquoize Ocean Front Master King

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Ocean Front Master King

9.8 out of 10
Exceptional
(26 reviews)
  • Ocean view
  • 64 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Turquoize Ocean Front Master Double

A modern hotel room with a glass partition, a bed, a bedside table with a vase, and a headboard with geometric lighting.

Turquoize Ocean Front Master Double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Turquoize Ocean Front Master King

A modern hotel room with a glass partition, a bed, a bedside table with a vase, and a headboard with geometric lighting.

Turquoize Ocean Front Master King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Turquoize Sky Ocean Front Master Double

A modern hotel room with a balcony, a sofa, a coffee table, and a view of the ocean.

Turquoize Sky Ocean Front Master Double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Located on the beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Sol de Cancun and Cancun Cultural House are also worth visiting. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • A beach with clear turquoise water, rocky formations with green algae, and a city skyline in the background.
    Gaviota Azul Beach
    3 min walk - 0.3 km
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    11 min walk - 0.9 km
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    11 min walk - 0.9 km
  • A sunset over a beach with a pier extending into the water, buildings in the background, and a clear sky.
    Caracol Beach
    12 min walk - 1.0 km
  • Cancun Convention Center
    9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    28 min drive

Restaurants

  • Coco Bongo
    8 min walk
  • Señor Frog's
    8 min walk
  • Starbucks
    9 min walk
  • Hooters
    7 min walk
  • El Mercado
    1 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Luxury all-inclusive property located in Zona Hotelera
  • Close to Hotel Zone Beaches and Gaviota Azul Beach, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provides 2 poolside bars, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, hydrotherapy, or a body treatment at Zen Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The gym offers fitness classes and yoga classes; other things to do include parasailing, beach volleyball, and scuba diving. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • An outdoor tennis court, beach towels, and a 24-hour front desk
    • Tour/ticket assistance, ATM/banking services, and newspapers in the lobby
    • Guest reviews speak highly of the beach locale and helpful staff
  • Room features
  • All 160 rooms have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like furnished balconies and laptop-compatible safes.
  • Other amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • 48-inch flat-screen TVs with digital channels
    • Wardrobes/closets, balconies, and LED light bulbs

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

  • All non-motorized water sports are included.

Lessons/classes/games

    • Aerobics
    • Cooking
    • Pilates

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bastille - Adults only
  • Lorenzo's
  • Punta Vista
  • The Moongate
  • Tradewinds

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • Elevator

More

  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 17 years old are not allowed in the spa

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach. Cancun Convention Center and Forum Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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