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"The staff were extremely helpful. They assisted me in anyway they could. The property was clean and the resteraunt was superb."

"What a view! We were in Room 19 at the top of the property and the view of the walled city was spectacular! The room was spacious and comfortable, and VERY quiet. Two things to consider—-we were 50 steps up from reception. This is not a room for those who can’t handle stairs. There is no elevator, so you are carrying your suitcase up. Also, parking is outside the pedestrian area, so your car will be about two blocks from the door. You can drive in and park next to the hotel to load your bags, and that same situation may be available if you check in early. Parking is free in the lots next to the pedestrian section, so that is a plus."

"Great location right next to the Aude River and River trail/walk. Great view of the citadel. Comfortable brooms, friendly staff and easy parking. Nancy comped my service dog fees which was appreciated. Street parking is free. 10-12 spots right by hotel. Underground parking for the tribe is 25€ per day. We walked to the citadel and we walked to multiple squares to eat in or near the town center. Went for the Tour de France stayed an extra day. All good, would stay again."

"Very good for families. Quiet, clean, comfortable in the heart of the medieval city"

"A lovely.place with excellent amenities and staff. Location was excellent "

"Hotel is around 40 mins up a hill from the centre of Carcassone and public transport to get there isn’t good. There isn’t much around there so if you don’t have a car be prepared to get a lot of steps in. The room itself could do with a renovation. "

"Very nice property and amenities "

"We needed a one night stop to see a concert, the room was great value, and we were pleasantly surprised by the quality of the accommodation and the friendly welcome from the staff. "

"The most beautiful and unique hotel I’ve stayed in. Absolutely fabulous stay."