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"I stayed here two years ago, in 2024, and at that time everything was wonderful. The property was very clean, the food was great, and the overall experience was excellent. This year, in 2026, the experience was good overall, but honestly, it did not compare to how great it was two years ago. While the food is still very good in general, I was served fish full of bones, and the skin had not been properly cleaned, which was unpleasant. Some areas of the property also seemed dirty, and the rooms now look older and not as well maintained as before. It feels like the hotel is not being taken care of the way it used to be. Service was also inconsistent. Some staff members were very kind and professional, while others were rude and seemed to change their attitude depending on the tip. I understand that tips are an important part of their work, and that is completely fair, but good service should not feel conditional. At times, especially at the bar, it felt like tipping was almost a requirement just to be attended to or even acknowledged. That said, I would like to recognize the staff members who made a positive difference during our stay: Rodriguez, who welcomed us at check-in, as well as Yuma, Fernando, Rosalía, Anabel, Sandy, and Janzel. They stood out for their kindness and service. Overall, the experience was still good, but I was honestly disappointed because my previous stay set a much higher standard."

"It's in a very good location and rooms were clean with a great View"

"Overall it was alright the staff especially the men were rude , some of the women were nice but majority of the women were not friendly at all "

"Beach"

"The resort was clean, friendly staff, great food, easy to use app for booking restaurant reservations. We had a family of 5 and only 2 towels in our room. We requested more through the app and they arrived within a couple of hours."

"10/10 Trip! Clean room, friendly staff, good food & drinks"

"Have a great time everything seems to add up though it’s very expensive in the end especially eating out"

"The whole property is beautiful and to die for! It’s truly an experience!"

"Great place: great food, amenities and staff; good option for families "