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"Everything was great "

"I tried to find ways to give this resort 5 stars.Visually is excellent and the food is excellent as well.There was no shuttle from our room to the beach which was a very long walk as the resort is huge.The sports bar charges $5 for a game of pool!!Unreal.The staff was sub par but there were a few excellent host and waiters.Overall its a good resort but for the price you can do better.Get to the pools early like 6am or you wont get a seat."

"Food was excellent. Nice beach. Friendly staff. Very clean and well cared for."

"The shuttles were easy to find. Within 4 days we switched rooms theee times. The first room had roaches that was all over the bathroom. Second room had bed bugs that ate us up. When we approached the management team they could. Or do anything but with our room. Victor was horrible and unapproachable. Anyelo tried to help, but don’t believe us until I showed him pictures of the beds. He told us it was mold, then sand spiders, I asked if he wanted to see my legs with bites. He stated, No after I showed him the beds. The fact that this was supposed to be a relaxing time and a birthday celebration. Our whole time spent was not what we expected. Who wants to spend two days moving rooms and not enjoying your stay. "

"We recently stayed at The Reef at Atlantis while I was travelling for work, and it worked well for both business and family. From a family perspective, it was a great choice. The kids absolutely loved the water park, and the aquarium is genuinely spectacular — there was always something to explore. They also really enjoyed the kids’ club, which gave them some independence and variety during the stay. My husband made the most of the casino, so there was truly something for everyone. The room itself was a highlight. Having a full kitchen gave us much-needed flexibility, especially when travelling with children, and made the stay far more comfortable and convenient. From a work standpoint, the location was very practical. It was easy to get to and from meetings, which made balancing work and family time much smoother. The main area for improvement would be the food. The options felt somewhat limited, and the overall quality could be better given the standard of the resort. Overall, it’s a very good option if you’re looking to combine work and family travel, with plenty to keep everyone entertained, but with some room to improve on dining."

"Kid friendly quiet beautiful view of condado nice area spaious,vending machines available cash only."

"Very nicely located"

"It was great"

"It’s was a good stayed"