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"Staff very friendly "

"This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !! "

"Clean room and bathroom. Nice view from room. Good lounge and dinner/ breakfast."

"This hotel is stunning, it's an old building which has been done up to a very high standard. We had a double bedroom which was very large, it had plenty of room if you needed to store luggage and was easy walking distance from the station. It was equipped with a kettle and supplies for hot drinks, and also a fridge. The shower worked great and the bed was comfortable. Breakfast was very good with loads of choice. The area was nice although not alot about, we walked down to the church basilica della madonna which is stunning inside, and also walked all round the small town centre. We also ate at a small restaurant called parravicini where the food was amazing and very reasonable price. I wouldn't hesitate to stay here again. And recommend it either for a stopover when doing the Bernina express or for a longer trip if you want somewhere comfortable with lots of room."

"⭐️⭐️⭐️⭐️⭐️ A+++++ I had an excellent five-star stay at this hotel. The property was exceptionally clean and well maintained, and the overall atmosphere was very comfortable and welcoming. The location is perfect, making it convenient to get around and enjoy the surrounding area. The staff service was truly amazing—friendly, professional, and always willing to help with a smile. From check-in to check-out, everything was handled smoothly and efficiently. Outstanding service, excellent location, and a beautiful property. I would highly recommend this hotel and would gladly stay here again."

"the room was lovely with a great view. the staff were beyond helpful. would highly recommend "

"It was like a full apartment, very spacious and clean a little hard to find, but would highly recommend"

"Great hotel. Great location great service. "

"This was by far the highlight of our trip. The gentleman that greeted us at the front desk was so kind, warm, positive and inviting. We wish we stayed longer just to be in such an inviting atmosphere. We really needed that positivity with how all other plans were turning out. We really appreciated the hospitality, the rooms were clean, beds were comfy, food was good, location was ideal. Overall stay 12/10. We hope to be back! "