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"The view from the room is great. Breakfast is nice too. Only thing is the front desk leaves at 10pm and one night the lights were automatically on and off for a few times, I texted the staff. The next day I came back late and well past 10, I didn’t know if they will lock the door or not so let them know too by texting. The front desk person is from Romania, said I texted her two days in a row. She also said she already told me so when I checked in. The tone with her seems always hush. Meantime she herself made mistakes on charging my credit card for payments as I’ve paid more to have the flexible stay option and could have checked out a day earlier to stay in my destination the last night so I didn’t have to drive back late past 10 to text her to simply let her know. Other local hires are nice. "

"Lovely stay"

"Clean and comfortable room. Friendly staff. Great central location! "

"👍"

"Comfortable, clean, well run hotel in an ideal location for visiting beautiful Bergamo and the Donizetti theater. Helpful and polite staff. "

"Front desk staff helpful and very courteous!!!!"

"5/5"

"did not have the breakfast but it looked good the room was very clean and fresh easy to get to the train station in a short walk"

"Breakfast was filled with lots of choices, from fresh fruits to croissants and fresh juices. Our room was very clean and very comfortable with lots of amenities that made for a very nice stay we had a balcony with the most amazing view. All the staff were cheerful and very professional. We ate many of our dinners at the Victoria Grill. The menu offered many choices and the food was of high quality. Service was also top notch. I would highly recommend this hotel for its central location on Lake Como."