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"Lovely hotel"

"We were in a suite in the older part of the hotel. Room was beautifully decorated yet with comfort and practicality in mind. Staff members very helpful; room was clean and well appointed (without the "old building" smell that permeates some older hotels). Breakfast must be ordered in advance but well worth the cost (best we had throughout a UK vacation). Location was excellent."

"Recommended. Very good"

"The staff were superb Nothing was too much travel. The interiors are starting to look a little tired and all the light fittings look as if they need to be cleaned "

"I was there for half a week to explore York after a business trip to the UK. The hotel was good and the staff excellent. Breakfast was pricey and really not worth it. Go to the coffee shop across the street instead or into the old city for a good breakfast at a reasonable price."

"Excellent service, friendly staff, great location."

"This was a lovely hotel & all staff were friendly and approachable. The room was serviced daily. Breakfast was plentiful and of excellent quality. The need to use a keycard for the lift added to a sense of security. The sky bar was beautiful but was extremely busy as we visited over a weekend and it required pre-booking so we just had a look around but did not stay for drinks. "

"Great location to train station and for walking to city center and the Shambles. Staff extremely pleasant and helpful!"

"The location was amazing, just a few minutes walk from all the places we wanted to be. The staff were lovely, especially the lady who greeted us when we arrived six hours later than planned due to a change in our travel plans. The hotel was clean, the hot water was almost instant and the room had very well replenished refreshments, including bottles of water. The breakfast was lovely and i was extremely pleased to see a separate area for dietary requirements. All in all, brilliant value. "