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"Great"

"Staff was wonderful. From late check in to getting more towels, always helpful with a smile. Continental breakfast was lackluster at best. Coffee was good. "

"Room looked like it had some work done to it recently but wasn't cleaned after that work. The floor, counters, and table were all dirty to the point that I kept my socks on, and they got very dirty as well. Asked for room service at the front desk. They took a note and said it would get done, it never did. The T.V. didn't work, staff shrugged it off and blamed the provider. The door didn't seal, you could see out under it, and the additional lock on the door that usually allows you to slightly open it was missing half the mechanism. Breakfast, if you were early enough, was bagels and coffee, nothing else. "

"Nice hotel nice pool good breakfast "

"Room was 322, had a nice little counter area with sink, microwave, and coffee station. Not sure if all rooms have it but good if you are staying a few days and want to eat in. "

"Dear Hilton Guest Assistance Team, I am writing to formally express my deep frustration and disappointment regarding my recent stay at the Hilton Vacation Club Tahoe Seasons Lake Tahoe. During my four-night stay, my room was never cleaned or serviced once. Throughout the duration of my visit, I repeatedly contacted the front desk requesting housekeeping, as towels, trash, and general upkeep were becoming an issue. Each time I was told that full housekeeping was only provided for guests staying a full week, and that the best they could offer was a “tidy up.” However, despite these assurances, no tidy-up service was ever provided either. This left me in the unacceptable position of having to take out my own trash, repeatedly call for clean towels, and manage the basic upkeep of the room myself. By the end of the stay, trash and used towels had accumulated due to the lack of housekeeping support. What made the situation even more frustrating was observing other rooms on the same floor receiving daily housekeeping service, which made the lack of service for my room even more confusing and concerning. This experience fell far below the standards I associate with the Hilton brand. Cleanliness and basic room servicing during a multi-night hotel stay should not require repeated calls to the front desk, nor should guests be left to handle these responsibilities themselves. I would appreciate clarification on the housekeeping policies at this property and an explanation"

"Quick easy and staff was excellent "

"The front staff was very helpful & went above and beyond. "

"Did not have time to enjoy the pool ."