Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Michelle Lee
Reviewed February 21, 2025Reviewed February 21, 2025
I like that they have club member adult site and family site separately so i was able to have quite time.
The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...
I like that they have club member adult site and family site separately so i was able to have quite time.
The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...
I can't say enough about this property. Everyone treated us very well. I will start at check in. Everything was explained perfectly. We were greeted like family. I reserved beachside and it was amazing. The pools were clean and well attended. Bar service was great, beach service was great. This trip was for myself and my 2 adult daughters. We had massages that were spectacular. You will NOT find a crazy party type of resort, but we definitely had a blast. We used the accommodations at the sister...
I can't say enough about this property. Everyone treated us very well. I will start at check in. Everything was explained perfectly. We were greeted like family. I reserved beachside and it was amazing. The pools were clean and well attended. Bar service was great, beach service was great. This trip was for myself and my 2 adult daughters. We had massages that were spectacular. You will NOT find a crazy party type of resort, but we definitely had a blast. We used the accommodations at the sister...
Clidean Marie
Reviewed January 12, 2024Reviewed January 12, 2024
Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap.
The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is...
Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap.
The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is...
Stephanie
Reviewed September 11, 2021Reviewed September 11, 2021
This was my first solo vacation, and my first time in Mexico...SLS Cancun Hotel was so kind, accommodating, and friendly. The service was impeccable! This a beautiful hotel and it is not all inclusive. This hotel is a little ways further than where the all inclusive hotels are, but on the same strip. I stayed in a beautiful king ocean view suite on the 4th floor. My view of the beach, pool, and ocean was serene. The beach was quiet and often felt like I had the beach to myself relaxing, eating...
This was my first solo vacation, and my first time in Mexico...SLS Cancun Hotel was so kind, accommodating, and friendly. The service was impeccable! This a beautiful hotel and it is not all inclusive. This hotel is a little ways further than where the all inclusive hotels are, but on the same strip. I stayed in a beautiful king ocean view suite on the 4th floor. My view of the beach, pool, and ocean was serene. The beach was quiet and often felt like I had the beach to myself relaxing, eating...
LaTonya
Reviewed November 1, 2022Reviewed November 1, 2022
Staff is amazing had an amazing stay. My Butler Yuri made it everything so easy and checked in on us everyday. She was the best! Carlos from the Gourmet hall provided us with the best service every morning for breakfast. I will definitely be going back to this resort.
Staff is amazing had an amazing stay. My Butler Yuri made it everything so easy and checked in on us everyday. She was the best! Carlos from the Gourmet hall provided us with the best service every morning for breakfast. I will definitely be going back to this resort.
Lovely
Reviewed January 23, 2025Reviewed January 23, 2025
This was my second time around and as always, the resort is so beautiful & very modern. I enjoyed the one bedroom suite beds are very comfortable. My son stayed on the sofa bed and said it was very comfortable as well. The staff is very friendly and goes over and beyond your entire stay. The food is phenomenal especially the Italian restaurant. All five restaurants are amazing. However, the Italian one was my favorite, very elegant upscale and I want to let all of you know is that you’re getting...
This was my second time around and as always, the resort is so beautiful & very modern. I enjoyed the one bedroom suite beds are very comfortable. My son stayed on the sofa bed and said it was very comfortable as well. The staff is very friendly and goes over and beyond your entire stay. The food is phenomenal especially the Italian restaurant. All five restaurants are amazing. However, the Italian one was my favorite, very elegant upscale and I want to let all of you know is that you’re getting...
Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs
Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs
Anonymous traveler
Reviewed November 9, 2019Reviewed November 9, 2019
Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...
Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...
Kelley
Reviewed February 18, 2022Reviewed February 18, 2022
We stayed in a suite and it was beautiful. Everything appeared just as stated in the description. The ENTIRE staff was amazing, Loving and caring. We started March 18-24, 2024. I have no complaints but was asked to leave a review in reference at anythings I thought could help better visitors existence.
I did notice that often times the shot measurer wasn't completely filled before pouring in the cup. I wasn't prepared for the amount of dogs that would be accompanying people. It would be great...
We stayed in a suite and it was beautiful. Everything appeared just as stated in the description. The ENTIRE staff was amazing, Loving and caring. We started March 18-24, 2024. I have no complaints but was asked to leave a review in reference at anythings I thought could help better visitors existence.
I did notice that often times the shot measurer wasn't completely filled before pouring in the cup. I wasn't prepared for the amount of dogs that would be accompanying people. It would be great...
Amazing hotel!!!! Stayed for 4 nights as an adult vacation. Everything was excellent from food, drinks, hospitality and cleanliness. Definitely booking again very soon.
Amazing hotel!!!! Stayed for 4 nights as an adult vacation. Everything was excellent from food, drinks, hospitality and cleanliness. Definitely booking again very soon.
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Ame
Reviewed December 5, 2024Reviewed December 5, 2024
Good quality ratio, beach transfer, free access to Mandala beach club, aeroport transfer free or very cheap. Big and clean room has everything you need plus coffee pot, iron. Notice - there is no fredge in the room
Good quality ratio, beach transfer, free access to Mandala beach club, aeroport transfer free or very cheap. Big and clean room has everything you need plus coffee pot, iron. Notice - there is no fredge in the room
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!
Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!