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Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.

This was my first solo vacation, and my first time in Mexico...SLS Cancun Hotel was so kind, accommodating, and friendly. The service was impeccable! This a beautiful hotel and it is not all inclusive. This hotel is a little ways further than where the all inclusive hotels are, but on the same strip. I stayed in a beautiful king ocean view suite on the 4th floor. My view of the beach, pool, and ocean was serene. The beach was quiet and often felt like I had the beach to myself relaxing, eating...

I can't say enough about this property. Everyone treated us very well. I will start at check in. Everything was explained perfectly. We were greeted like family. I reserved beachside and it was amazing. The pools were clean and well attended. Bar service was great, beach service was great. This trip was for myself and my 2 adult daughters. We had massages that were spectacular. You will NOT find a crazy party type of resort, but we definitely had a blast. We used the accommodations at the sister...

Nice hotel for vacations if you are on a budget. People are nice and friendly, hotel is clean and overall service is really good!

We stayed in a suite and it was beautiful. Everything appeared just as stated in the description. The ENTIRE staff was amazing, Loving and caring. We started March 18-24, 2024. I have no complaints but was asked to leave a review in reference at anythings I thought could help better visitors existence. I did notice that often times the shot measurer wasn't completely filled before pouring in the cup. I wasn't prepared for the amount of dogs that would be accompanying people. It would be great...

Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs

Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...

Loved the pool, breakfast and employees were so nice!

Literally writing this review while waiting for our ride to the airport! This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!! The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time. The restaurants are good, and the staff is...

We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres.

I like that they have club member adult site and family site separately so i was able to have quite time. The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...

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This hotel is Quiet and the perfect place for relaxing. The grounds are beautiful and very clean. The staff are the nicest we have experienced in Cancun. The beach is stunning. There is a large rock in the Ocean right in front of the hotel in the shallow part. There are little fish there and a great little snorkel spot for children. The hotel does sit on a cliff and overlooks the Ocean which makes it even more gorgeous. However I would be nervous with very small children but it is roped off but...

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Great quick stay, hotel rooms were nice.

This was my second time around and as always, the resort is so beautiful & very modern. I enjoyed the one bedroom suite beds are very comfortable. My son stayed on the sofa bed and said it was very comfortable as well. The staff is very friendly and goes over and beyond your entire stay. The food is phenomenal especially the Italian restaurant. All five restaurants are amazing. However, the Italian one was my favorite, very elegant upscale and I want to let all of you know is that you’re getting...

Friendly, helpful, very comfortable

Good quality ratio, beach transfer, free access to Mandala beach club, aeroport transfer free or very cheap. Big and clean room has everything you need plus coffee pot, iron. Notice - there is no fredge in the room

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

Walking distance to and from the Airport. Free shuttle to airport. Large clean room. Food was delicious 😋 pool was heated great gym facility.