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"Thank you Jin for being a rockstar and wearing many hats. Our stay was awesome. Great room, good good "

"We had a wonderful stay, every employee was great - no complaints! Would definitely stay again."

"Good airport shuttle service. "

"Clean and updated rooms"

"The front desk was very professional and friendly. "

"Very clean "

"Went to eat at wood lodge fire grill. Took at least 45 minutes to get 1 alcoholic beverage and ordered the seasonal brownie and ice cream stack. We took the food to the room and had to microwave the frozen brownies and the 2 scoops of chocolate sauce. Normally I would not have an issue but they were not very busy and the girl who took our order had to go check on it 3 different times. Then eventually went back there and I assume made it herself. I was not very pleased with this experience. Rest of the time we enjoyed our stay."

"The staff were very kind and helpful. They informed us on what was happening that night. They just wanted to make sure we had everything we needed. "

"Parking / valet was a nightmare. There was no bellman and I assumed the valet was going to take care of my running vehicle and luggage while I got my 2 dogs upstairs. Nope, my car was running and unlocked and unattended 20 yards away from any staff by the street and homeless addicts. The elevators were slow averaging a 3-5 minute wait and were as hot as a sauna. NEVER STAY HERE"