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"Staff, decoration, amenities"

"Good place and good kitchen"

"Our room was clean with a view of the lake! It was spacious enough for three people to comfortably move around. There was complimentary water, juice and beer in the fridge. The staff was friendly, the food was very good The hotel’s location to the Christmas market and train station was ideal! "

"Everything top rated"

"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Great hotel"

"This place was super clean, very centralized to old town bern and the train station that I rarely took the bus. I even walked alone at night and felt safe. it exceeded my expectations and you get a free bus pass. I will definitely be back! "

"Lovely and clean. Great location "

"Great staff, fun evening atmosphere, terrific breakfast with many options. Location perfect to access public transportation. Comfortable, clean room ideal for a few days stay. Definitely on my of hotels for return visit to Bern. "