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"So upon checkin, I was told that my room I reserved was not available…they gave me a small STANDARD King…that already upset me because that is not what I reserved(I had the ADA Executive King Suite). I believe they gave my room to someone else!!! Then I get to the room(of luxury) a robe was missing, and the room service dinner was terrible(Japanese wings) were Godawlful!!! Between housekeeping, the guests right above me, and the loud guests on my floor(2nd floor) it was super loud and very...

"Parking - you have to pay for parking, per day even when staying in hotel over night. Be prepared to pay right off the bat 18% gratuity for food or drinks."

"Overall great experience will be going again!"

"It was good except for one thing in the room about the bathroom the zing is outside of the shower to brush teeth or wash hand was uncomfortable specially with kids other than that everything was excellent, we will definitely go back again thank you"

"If you are looking for a cheesy resort for a romantic getaway….this is the place. Our room was pretty clean, took a little to find the hot tub controls. Overall the place needs some repairs, but it was a pleasant experience."

"This was a great getaway I will visit again."

"Everything was good"

"Be could’ve been a bit bigger but otherwise great stay in a convenient location."

"Great location with great views. The lighting inside the property is a little dark but thats"

"El hotel esta super bien ubicado, seguro, estaba muy limpio todo, solo deberian mejorar el menu del desayuno."

"Took staff over 5 minutes to acknowledge us when arriving for check in even though there were 3 staff members and only one other customer being helped. Room was ok, carpeted floor felt and sounded sticky, shampoo, conditioner and shower gel provided in shower were practically empty, food left in refrigerator from prior guest, breakfast buffet was disappointing, and the coffee was not good."

"Easy check in. Friendly and efficient associate checked Us in . I believe his name was Steve. Large comfortable clean room. A/c and Heat controls easy to use. Nice walk in shower. Comfortable bed. Easy checkout."

"Conveniently located"

"Very weak wifi practically unusable"

"Great location that is a quick walk to Reading Market and China town. Also Chestnut street where alot of fashion shops are is only a 5 to 7 minute walk from the hotel. The staff was extremely helpful and friendly. The hotel is nice and clean. The rooms are a little small but they are lofts and it did take house keeping a while to come clean my room but overall a great experience. I will definitely be staying there again."